Medical Spa Coordinator

Job Overview
We are seeking a highly organized and professional Medical Spa Coordinator to join our team. The ideal candidate will serve as the primary point of contact for clients, manage appointment scheduling, and ensure smooth daily operations within our medical spa. This role requires excellent communication skills, familiarity with medical and dental office procedures, and proficiency in electronic medical records systems. The Medical Spa Coordinator plays a vital role in delivering exceptional customer service while supporting the clinical team to provide outstanding aesthetic treatments and services.

Duties
Greet clients warmly and manage front desk operations, including multi-line phone systems and appointment scheduling using Dentrix or similar software
Maintain accurate electronic medical records (EMRs) and ensure all client information is up-to-date and compliant with privacy regulations
Assist with patient check-in and check-out processes, including verifying insurance information and processing payments
Coordinate treatment schedules between clients and practitioners, ensuring efficient flow of daily appointments
Manage administrative tasks such as answering inquiries, confirming appointments, and handling client correspondence
Support clinical staff by preparing treatment rooms, sterilizing equipment, and ensuring supplies are stocked
Maintain a clean, organized reception area that reflects the professional standards of the spa
Collaborate with team members to improve office workflows and enhance client experience
Skills
Proficiency with Milano is a plus
Strong knowledge of medical terminology relevant to aesthetic procedures and treatments
Experience with Dentrix or other dental/medical office management software preferred
Previous experience as a dental receptionist or in a medical/dental office setting highly desirable
Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
Exceptional communication skills for front desk interactions and multi-line phone systems management
Administrative experience in office settings, demonstrating professionalism and attention to detail
Ability to handle sensitive information discreetly while providing outstanding customer service
This role offers an opportunity to work in a dynamic environment dedicated to enhancing clients' aesthetic goals through exceptional service. The ideal candidate will be proactive, personable, and capable of managing multiple responsibilities with professionalism.

Pay: From $22.00 per hour
Work Location: In person