Medical Spa Front Desk - 2yrs experience in medical Spa

Front Desk Concierge – Medical Spa
San Diego’s Premier Aesthetic Destination
We’re looking for a Front Desk Coordinator to be the welcoming face of our growing medical spa. This role is perfect for someone who is warm, organized, and sales-savvy, with a strong understanding of patient care and aesthetics. If you have experience as a medical assistant, patient coordinator, or in a similar role, even better!

What You’ll Do

- Be the First & Last Impression: Greet patients with a friendly smile, professional demeanor and ensure they feel comfortable and informed from start to finish.

- Master the Art of the Patient Journey: Understand the ins and outs of aesthetic treatments and skincare so you can confidently guide patients through their beauty transformation.

- Book & Confirm Appointments: Manage our schedule with precision—because every minute counts!

- Be a Sales Superstar: Cross-promote treatments, educate patients on skincare products, and upsell like a boss!

- Own the Checkout Experience: Process invoices, handle payments, and ensure accuracy in transactions.

- Be a Loyalty Expert: Help clients navigate rewards programs like Alle and Aspire—because who doesn’t love perks?!

- Keep the Spa Flawless: Walk through our gorgeous facility to ensure everything is pristine, organized, and photo-ready.

- Support Patient Intake & Treatment Prep: Assist with rooming, taking before/after photos, and setting up patient accounts.

- Stay on Top of the Details: Review schedules, manage patient records, and ensure everything runs smoothly.

- Be the Go-To Problem Solver: Handle requests with a sense of urgency and always follow through.

- Maintain a Luxe Look: Your appearance should reflect the high-end, polished aesthetic of our brand.

- Uphold Confidentiality: Stay HIPAA-compliant and respect patient privacy at all times.

Who You Are
✔ Friendly & Patient-Focused: You love connecting with people and making them feel comfortable.
✔ Detail-Oriented & Organized: You can juggle scheduling, payments, and patient care efficiently.
✔ Sales-Savvy: You enjoy recommending products/services and understand how to educate patients on their benefits.
✔ Familiar with Aesthetic Treatments: You know about Botox, fillers, lasers, and medical-grade skincare.
✔ Tech-Savvy: You’re comfortable with scheduling software, POS systems, and managing patient accounts.
✔ Professional & Punctual: You show up on time, dressed appropriately, and ready to provide great service.

Why You’ll Love Working With Us

- A supportive & professional work environment

- Competitive pay + sales incentives

- Ongoing training & education in aesthetics and skincare

- Exposure to aesthetic medicine & patient care

- Be part of a team that genuinely cares about patient well-being
If you love working with people, enjoy aesthetics & wellness, and want to be part of a growing medical spa, we’d love to hear from you! Please send your resume + a brief note on why you’d be a great fit.

Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Application Question(s):
have you been a receptionist before in a medical setting?

Experience:
Aesthetic treatments: 2 years (Required)
Ability to Commute:
San Diego, CA 92103 (Preferred)
Work Location: In person