Medical Spa Receptionist

Company Overview:
We are a part of the Arizona Aesthetics family, a well‑established aesthetics brand with over 15 years of experience delivering safe, results‑driven treatments. We are a leading medical spa specializing in cutting-edge stem cell therapies for hair restoration. Our mission is to provide innovative and effective treatments to enhance our clients' well-being and quality of life.

Position Overview:
We are seeking a proactive and organized individual to join our team as a Medical Spa Receptionist. As the first point of contact for our clients, the receptionist plays a crucial role in ensuring exceptional customer service and efficient office operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.

This role requires a high level of independence, reliability, and professionalism, including opening and closing the office and serving as the primary on‑site representative of Avera Aesthetics and Wellness.

If you are a dedicated and customer-focused individual with a passion for contributing to the health and well-being of others, we invite you to join our team at Avera Aesthetics and Wellness
Responsibilities:
· Greet and welcome clients in a friendly and professional manner.
· Answer phone calls and emails promptly, providing accurate information and addressing inquiries or concerns.
· Schedule recurringappointments for clients using our electronic scheduling system, ensuring optimal utilization of time and resources.
· Manage the reception area, including maintaining cleanliness and organization.
· Coordinate with medical staff to ensure seamless patient flow.
· Process payments and manage financial transactions accurately.
· Order and maintain inventory of office supplies, ensuring adequate stock levels.
· Assist with administrative tasks as needed, such as data entry and filing.

Qualifications:
· Previous experience in customer service or receptionist role preferred.
· Excellent communication and interpersonal skills.
· Strong organizational skills with the ability to prioritize tasks effectively.
· Proficiency in using computer applications, including Microsoft Office, electronic scheduling systems, and billing applications.
· Attention to detail and accuracy in handling administrative tasks.
· Ability to always maintain confidentiality and professionalism.
· Knowledge of medical terminology and experience in a healthcare setting is a plus.

Qualifications:
· Previous experience in customer service or receptionist role preferred.
· Excellent communication and interpersonal skills.
· Strong organizational skills with the ability to prioritize tasks effectively.
· Proficiency in using computer applications, including Microsoft Office, electronic scheduling systems, and billing applications.
· Attention to detail and accuracy in handling administrative tasks.
· Ability to always maintain confidentiality and professionalism.
· Knowledge of medical terminology and experience in a healthcare setting is a plus.

Pay: $18.00 - $20.00 per hour
Benefits:
Employee discount
Flexible schedule
Free parking
On-the-job training
Paid sick time
Application Question(s):
Please confirm your availability for the following schedule:
Tuesday–Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Select holidays (as listed in the job description)
Briefly describe your experience working in a customer facing role (front desk, receptionist, hospitality, healthcare, or similar). What did you enjoy most about it?

This role involves handling confidential client and medical information. Please describe any experience you have working with sensitive or private information (medical, financial, or personal).

This role requires managing phones, clients at the front desk, scheduling, and payments—sometimes simultaneously. How comfortable are you working in a fast paced environment?

What interested you in working at a medical spa focused on aesthetics and wellness?

Have you worked in a medical, dental, wellness, or aesthetic setting before?

Please share an example of a time you had to handle an issue or make a decision at work without a manager immediately available.

Which of the following systems have you used in a professional setting? (Select all that apply)
☐ Microsoft Office (Outlook, Excel, Word)
☐ Appointment scheduling software
☐ Payment processing / POS systems
☐ Electronic medical records (EMR/EHR)
☐ CRM system
☐ None of the above (willing to learn)
The pay for this role is $18 - $20 per hour, depending on experience. (40 hours/week). Does this meet your current expectations?

This role is fully on site in Carmel, IN. Approximately how long would your one way commute be during our regular business hours?

Education:
High school or equivalent (Preferred)
Ability to Commute:
Carmel, IN 46032 (Required)
Work Location: In person