Practice location
full-time 3 hours ago

Medical Spa Receptionist

Tareen Dermatology

2720 Fairview Avenue North, Saint Paul, MN 55113
20 - 25/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Title: Cosmetic Liaison
FLSA Status: Non-Exempt
Job Type: Full Time
Pay Range: $20.00-$25.00 per hour, commensurate with experience
Location: Roseville, MN
Job Summary:
The Cosmetic Liaison serves as the primary point of contact for patients interested in cosmetic dermatology services. This role is responsible for creating an exceptional patient experience by educating patients on available treatments, guiding them through their cosmetic journey, coordinating consultations and treatment plans, and supporting the growth of the cosmetic department. The Cosmetic Liaison acts as a trusted resource for patients while partnering closely with providers, aestheticians, and the cosmetic team to ensure seamless communication and outstanding service.

Qualifications
Education
High School Diploma or equivalent required.

Experience
2+ years of customer facing or customer service experience required
Minimum 1 year experience in medical aesthetics in a front desk or receptionist position preferred.

Experience with scheduling, patient coordination, or front desk operations preferred.

Skills
Excellent interpersonal and communication skills.

Strong organizational and multitasking abilities.

Ability to work independently and as part of a team.

Professional demeanor and customer-focused mindset.

Basic computer proficiency and ability to learn practice management software.

Attention to detail and commitment to accuracy.

Responsibilities:
· Serve as the primary point of contact for patients interested in cosmetic services.
· Answer incoming calls, emails, and patient inquiries regarding cosmetic treatments, products, pricing, and scheduling.
· Schedule cosmetic consultations, treatments, and follow-up appointments while maintaining provider schedules efficiently.
· Educate patients on cosmetic services offered by the practice.
· Provide exceptional customer service by building positive relationships with patients and ensuring a welcoming experience.
· Coordinate communication between patients, providers, aestheticians, and clinic staff regarding cosmetic appointments and treatment plans.
· Collect payments, process transactions, and review cosmetic pricing, packages, and promotions with patients.
· Maintain accurate patient records and documentation within the electronic medical record system.
· Assist with maintaining cosmetic product inventory and merchandise displays as needed.
· Support cosmetic events, promotions, and patient appreciation activities when applicable.
· Maintain knowledge of cosmetic services, skincare products, and practice offerings to provide accurate information to patients.
· Adhere to HIPAA regulations and maintain patient confidentiality at all times. Perform other duties as assigned.

Work Environment:
While performing the duties of this job, the employee regularly works in a clinic setting. This is not a remote position. This role is expected to occasionally travel to other sites as the need arises.

Physical Demands:
· Prolonged periods of sitting at a desk and working on a computer.
· Must be able to lift 15 pounds at times..

Benefits & Perks:
Paid Time Off
401 (k)
401 (k) matching
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Employee assistance program
Disability Insurance
Paid Holidays
About Tareen Dermatology:
The mission of Tareen Dermatology is to provide compassionate, state of the art dermatologic care to each patient with an emphasis on early diagnosis, patient education, and comprehensive skincare.

Our Vision is to exceed the patient’s expectations by providing individualized, expert, and ethical care. We seek to be a leader in medical, surgical, and cosmetic dermatology and to always give back through service in our community.

Tareen Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Bereavement leave
Dental insurance
Employee assistance program
Employee discount
Free parking
Gym membership
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Uniform allowance
Vision insurance
Wellness program
Work Location: In person

About Tareen Dermatology

Tareen Dermatology offers expert care in medical, surgical, and cosmetic dermatology in Minnesota and Wisconsin. They believe in an evidence-based approach towards skin care, addressing both symptoms and underlying causes. With a team of board-certified dermatologists and dedicated staff, they provide the highest standard of care to their patients.