Practice location
full-time 1 month ago

MEDSPA RECEPTIONIST / FRONT DESK

Vitalcare Express

976 Mansell Road, Roswell, GA 30076
13 - 15/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Summary
We are seeking a dynamic and professional Medical Spa Receptionist to be the welcoming face of our wellness center. In this energetic role, you will serve as the first point of contact for clients, ensuring a smooth and positive experience from the moment they walk through the door. Your expertise in medical administrative support, combined with exceptional customer service skills, will help create a relaxing environment where clients feel valued and cared for. This position offers an exciting opportunity to be part of a thriving medical spa team dedicated to enhancing clients’ well-being.

Duties
Greet clients warmly and manage all front desk operations with enthusiasm and professionalism
Schedule appointments efficiently using EMR (Electronic Medical Records) systems such as Zenoti
Handle patient intake, including collecting medical history and updating records accurately in EMR systems
Maintain meticulous medical records, ensuring compliance with HIPAA regulations and documentation review standards
Assist with payment collection and check out
Manage multi-line phone systems with excellent phone etiquette, lead calls and texting
Ensuring that all patients documents are intact prior to procedure.

Experience
Prior clinic or medical office experience is highly preferred, especially in the medical spa setting.

Strong familiarity with Zenoti or any other Medspa EMR's
Experience with cold lead calls, Canvas creations, face book, youtube, instagram and Tiktok.

Bilingual abilities are a plus to serve diverse client populations effectively
Demonstrated proficiency in computer skills including Microsoft Office suite (Word, Excel) and health information management software.

Excellent customer service skills with a friendly demeanor and professional phone etiquette
Knowledge of dental or medical terminology enhances your ability to support care plans and administrative tasks efficiently
Office management skills including filing, data entry (10 key typing), and handling multi-line phone systems contribute to smooth daily operations
Join our team to deliver exceptional patient experiences while supporting the administrative backbone of our vibrant medical spa. Your dedication will help us foster a welcoming environment where health and beauty thrive!

Pay: $13.00 - $15.00 per hour
Work Location: In person

Requirements

• Administrative experience
• Multi-line phone systems
• Filing
• Typing
• Telemarketing

About Vitalcare Express

VitalCare Express is a trusted urgent care and primary care practice in Roswell, GA, providing fast, convenient, and compassionate healthcare services. They offer a wide range of services including urgent care, telemedicine, women's health, STD testing, physical exams, and more to patients in Roswell and surrounding areas.

Position Closed

This job is no longer accepting applications.

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