Office Administrator

Office Administrator/ Patient Intake & Insurance Coordinator
Revolution Orthotics & Prosthetics
Full-Time or Part-Time
Chelmsford, MA
Join Our Growing Team
Revolution Orthotics & Prosthetics is a family-owned practice dedicated to providing exceptional orthotic and prosthetic care. We are looking for a compassionate, organized, and detail-oriented individual to join our team as an Orthotic Assistant / Patient Intake & Insurance Coordinator.

This is an excellent opportunity for someone with experience in a medical office who enjoys helping patients, working with insurance, and being an important part of a close-knit healthcare team. You will play a key role in ensuring our patients receive timely care while helping navigate the insurance process from referral through delivery.

What You'll Do
Welcome patients and provide outstanding customer service
Answer incoming phone calls and assist patients with scheduling
Register new patients and collect demographic and insurance information
Verify insurance eligibility and benefits
Obtain referrals and prior authorizations
Communicate with physician offices regarding required documentation
Process incoming referrals and ensure all necessary documentation has been received
Maintain accurate patient records within the Electronic Health Record (EHR)
Collect copayments and patient balances
Scan, fax, and upload medical records and physician documentation
Assist with ordering office supplies and maintaining an organized office
Support referral sources through timely communication and follow-up
Help maintain a clean, organized, and welcoming office environment
We're Looking For Someone Who Is
Friendly and professional with excellent customer service skills
Highly organized and detail-oriented
Comfortable multitasking in a fast-paced medical office
A strong communicator both on the phone and in person
Reliable, motivated, and eager to learn
Able to work independently while supporting a collaborative team
Preferred Qualifications
Experience in one or more of the following is preferred:
Medical receptionist
Medical assistant
Physical therapy office
Orthopedic practice
Chiropractic office
Dental office
Medical billing or insurance verification
Prior authorization or referral coordination
Experience with insurance verification, authorizations, and electronic health records is highly valued, but we are willing to train the right candidate.

Compensation
$20–30 per hour, depending on experience.

Candidates with prior experience in insurance verification, prior authorizations, medical scheduling, or orthotics and prosthetics may qualify for higher starting pay.

Why Join Revolution Orthotics & Prosthetics?

Family-owned private practice
Supportive, team-oriented environment
No evenings or weekends
Opportunity to grow your career within a specialized medical field
Meaningful work helping patients regain mobility and independence
Paid training and opportunities for increased responsibility
If you're looking for a position where you can make a difference while developing valuable skills in healthcare administration, we'd love to hear from you. Submit your resume today and join our growing team at Revolution Orthotics & Prosthetics.

Pay: $20.00 - $30.00 per hour
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person