Office Assistant

Job Description:
Job Title: Office Assistant
Job Location: McMinnville, TN
Job Summary
The Division of Community Health Services (CHS) is seeking a Dental Public Health Office Assistant.

CHS provides public health, primary care, and dental services through local health departments throughout the state.

Perform clerical and administrative tasks in health department dental clinics.

Handle patient registration, appointment scheduling, check-in and check-out, reminder calls, follow-up calls, and referral coordination.

Must be customer-focused, self-motivated, team-oriented, and willing to travel throughout the region as needed.

Key Responsibilities
Schedule and manage patient appointments.

Inform patients about visit requirements.

Collect and update patient demographic information for registration.

Review documentation to determine eligibility for federal and state programs.

Enter data into health department management information systems.

Use multiple computer software systems to enter and retrieve information.

Process cash transactions and balance the cash drawer to ensure fiscal accountability.

Inform clients of their rights and responsibilities when participating in programs.

Obtain prior authorization, as required by guidelines, before releasing medical information.

Assist in obtaining prior authorization from insurance companies by gathering and submitting required documentation before services are provided, when applicable.

Prepare and compile appropriate forms for requested services to ensure efficient clinic operations.

Scan and index records into the electronic dental record system.

Maintain a positive, constructive, and cooperative work environment.

Pay: $12.00 - $15.00 per hour
Work Location: In person