Office/Clinic Receptionist (Full-Time)(La Junta)
Arkansas Valley Regional Medical Center
About the Practice
Job Description
Rural Health Clinic (La Junta) | Arkansas Valley Regional Medical Center (AVRMC)
Be the welcoming first impression that helps patients access quality healthcare close to home.
At Arkansas Valley Regional Medical Center (AVRMC), our clinic support staff play an essential role in creating a positive patient experience. We are seeking a friendly, organized, and detail-oriented Office Assistant to join our Rural Health Clinic in La Junta, Colorado.
Located just east of the Rocky Mountains, AVRMC proudly serves Southeastern Colorado by providing high-quality healthcare close to home. If you enjoy working with people, thrive in a fast-paced environment, and are committed to outstanding customer service, we’d love to hear from you.
Position Summary
As an Office Assistant, you will provide indirect patient care and administrative support within the clinic setting. This role serves as a key point of contact for patients, providers, and staff by assisting with patient registration, scheduling, insurance verification, payment collection, and daily clerical operations.
This is a Full-Time position located at our La Junta Rural Health Clinic.
Key Responsibilities
Patient Registration & Customer Service
Greet patients and visitors in a professional, welcoming manner
Register patients using the Electronic Medical Record (EMR) system
Provide new patients with required registration and medical forms
Verify patient demographic, employment, and insurance information
Explain registration processes and provide directions to new patients
Maintain a positive, patient-centered experience at all times
Scheduling & Communication
Schedule new and return patient appointments
Communicate appointment information and preparation instructions as needed
Answer phones professionally and courteously
Take messages and route calls to appropriate staff members
Facilitate communication between patients, families, providers, and clinic staff
Insurance, Billing & Payment Processing
Verify insurance eligibility and coverage information
Explain clinic billing policies and collect applicable co-payments
Refer uninsured patients to the Clinic Manager as appropriate
Collect payments, issue receipts, and maintain payment records
Balance petty cash and secure daily deposits according to clinic procedures
Manage the office cash drawer accurately and responsibly
Administrative & Clerical Support
Manage the flow of information through the EMR by routing tasks appropriately
Scan patient documents and maintain accurate electronic records
Prepare and maintain patient forms and registration materials
Photocopy daily patient schedules and maintain daily patient logs
Perform clerical duties to support efficient clinic operations
Assist with additional duties and projects as assigned
Teamwork & Professionalism
Maintain positive working relationships with physicians, staff, and patients
Participate in performance improvement activities
Demonstrate professionalism, flexibility, and attention to detail
Support AVRMC's mission, values, and commitment to extraordinary care
Qualifications
Required
High School Diploma or equivalent
One (1) year of experience in an office or healthcare setting
Preferred
Experience with medical billing and insurance processes
Skills & Knowledge
Strong customer service and communication skills
Basic computer and data entry proficiency
Ability to multitask and prioritize responsibilities
Attention to detail and organizational skills
Experience working with electronic medical records (EMR) preferred
Why Join AVRMC
At AVRMC, every employee contributes to our mission of providing extraordinary care. As an Office Assistant, you'll play an important role in helping patients feel welcomed, informed, and supported throughout their healthcare journey.
Benefits & Perks
Health & Wellness
Medical, Dental, and Vision Insurance (Full-Time)
Life Insurance (Full-Time)
Short-Term Disability Coverage (Full-Time)
Flexible Spending Account (FSA) (Full-Time & Part-Time)
Accident, Critical Illness, and Hospital Indemnity Insurance (Full-Time)
Employee Wellness Programs (All Statuses)
Gym Membership Discount (Part-Time & Full-Time)
Employee Assistance Program (All Statuses)
Financial Benefits
Competitive Pay (All Statuses)
Shift Differentials (All Statuses)
Annual Salary Increase Opportunities (All Statuses)
Generous Paid Time Off (Full-Time & Part-Time)
401(k) Retirement Plan (available immediately for eligible employees), Employer Match after 1 Year of Service
Additional Advantages
Public Service Loan Forgiveness (PSLF) Eligible Employer (All Statuses)
Colorado FAMLI Program Participation (All Statuses)
(Up to 12–16 weeks of paid leave for qualifying life events)
Identity Theft Protection (Full-Time & Part-Time)
Rewards & Recognition Programs (All Statuses)
Cafeteria Meal Discounts (All Statuses)
Ready to Apply?
We're excited that you are considering a career with AVRMC.
Join our mission to provide extraordinary care, because every role matters.
About Arkansas Valley Regional Medical Center
Arkansas Valley Regional Medical Center is located on two blocks of land. The main building is licensed to house 78 acute care and extended care hospital beds. The 129,300 (76,500 plus 52,800 new) square-foot main building began operations in 1971. AVRMC has continued to improve the facilities and upgrade its equipment through funds generated from Medical Center operations. AVRMC operates a nursing home located on the Medical Center's campus that is known as the Nursing Care Center. The facility offers both semi-private and private rooms. The total number of licensed beds is 92. AVRMC is accredited by The Joint Commission. Joint Commission accreditation is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards. To earn and maintain The Joint Commission's Gold Seal of Approval, an organization must undergo an on-site survey by a Joint Comission survey team at least every three years.