Office Front Desk Coordinator - Medical Receptionist - Scheduler

Richmond Ear Nose & Throat is seeking a full-time Front Desk Receptionist to join our growing team. We are looking for a motivated, detail-oriented professional who thrives in a fast-paced medical office environment. The ideal candidate is a self-starter with strong communication skills, the ability to multitask effectively, and a high level of accountability and professionalism.

What We Offer
Health, Dental, and Vision Insurance
401(k) with Profit Sharing
Paid Time Off (PTO)
Paid Holidays
Monday–Friday schedule, 7:30 AM – 5:00 PM
No weekends
Job Responsibilities
Answer incoming phone calls and schedule patient appointments
Collect patient payments and verify insurance information
Coordinate procedures and testing that require scheduling
Direct medical questions and clinical concerns to appropriate staff members
Provide excellent customer service to patients, families, and referring offices
Assist with other front office duties as needed
Qualifications
Previous medical office or customer service experience preferred
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Professional, dependable, and detail-oriented
Ability to work efficiently in a fast-paced environment
Bilingual (Spanish/English) is a plus
If you are looking for a rewarding career with an established specialty practice, we encourage you to apply.

Please submit your resume for consideration. No phone calls, please.

Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Work Location: In person