full-time 28 days ago
Office Manager
Patrick Lawrence
431 Keisler Drive, Cary, NC 27518
28 - 38/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Office Manager
TrueCare Dentistry | Cary, NC
About TrueCare
TrueCare Dentistry is a 2-provider fee-for-service dental practice located in Cary, NC. We pride ourselves on delivering high-quality cosmetic and restorative dentistry with a strong focus on clinical excellence and personalized patient care. We're looking for an office manager who thrives in a collaborative, detail-oriented environment.
The Role
We're seeking an experienced Office Manager to lead the day-to-day administrative operations of our practice. You'll be the operational backbone of TrueCare—solving problems, coordinating teams, managing vendors, and ensuring everything runs smoothly so our clinical team can focus on patient care.
Key Responsibilities
● Front Desk Operations: Check-in/check-out procedures, patient flow/scheduling, and front desk team coordination
● Fill in for any front desk position that may be open due to sickness, vacation, etc to maintain the front desk flow
● Accounts Receivable Management: AR aging, follow up on outstanding patient and insurance balances, and optimize cash flow (we have a dedicated insurance coordinator)
● Vendor Management: Maintain vendor relationships, coordinate orders, negotiate terms, and track office supplies and equipment
● Payroll Administration: Process/submit payroll, maintain employment records, and ensure compliance with payroll requirements
● Continuing Education Coordination: Organize and schedule CE courses and conferences for the clinical team as needed
● Problem Solving: Identify operational bottlenecks, troubleshoot issues, and implement solutions/protocols to improve efficiency
● Conduct morning and monthly office meetings
● Manage necessary HR scenarios (hiring and firing), as well as any disciplinary actions
● Systems Oversight: Manage practice management systems (Dentrix), maintain/oversee patient records, and ensure data entry accuracy
● Team Support: Collaborate with all staff members and doctors to provide administrative support, and help maintain a positive team environment
● Corroborate with accountant as necessary
What We're Looking For Must-Have:
● 2+ years of experience in a dental office management or administrative role
● Proficiency with Dentrix or similar dental practice management software
● Strong organizational and multitasking skills with attention to detail
● Excellent written and verbal communication skills
● Ability to work independently and solve problems proactively
● Comfortable with Microsoft Office and standard business systems
What We Offer You
● Competitive salary (commensurate with experience)
● Full-time/4 days a week, on-site position with a supportive 2-provider team
● Full benefits package including health insurance, vacation, PTO, 401K and profit sharing
● Opportunity to shape operations and systems in a growing practice
How to Apply
Ready to join our team? Please submit your resume and a brief cover letter explaining why you're the best applicant for this role. Include any relevant experience with dental software and practice operations.
Contact: Belinda | TrueCare Dentistry | 431 Keisler Drive, Cary, NC bperkins@truecaredentistrync.com
Pay: $28.00 - $38.00 per hour
Expected hours: 34.0 per week
Benefits:
401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person
TrueCare Dentistry | Cary, NC
About TrueCare
TrueCare Dentistry is a 2-provider fee-for-service dental practice located in Cary, NC. We pride ourselves on delivering high-quality cosmetic and restorative dentistry with a strong focus on clinical excellence and personalized patient care. We're looking for an office manager who thrives in a collaborative, detail-oriented environment.
The Role
We're seeking an experienced Office Manager to lead the day-to-day administrative operations of our practice. You'll be the operational backbone of TrueCare—solving problems, coordinating teams, managing vendors, and ensuring everything runs smoothly so our clinical team can focus on patient care.
Key Responsibilities
● Front Desk Operations: Check-in/check-out procedures, patient flow/scheduling, and front desk team coordination
● Fill in for any front desk position that may be open due to sickness, vacation, etc to maintain the front desk flow
● Accounts Receivable Management: AR aging, follow up on outstanding patient and insurance balances, and optimize cash flow (we have a dedicated insurance coordinator)
● Vendor Management: Maintain vendor relationships, coordinate orders, negotiate terms, and track office supplies and equipment
● Payroll Administration: Process/submit payroll, maintain employment records, and ensure compliance with payroll requirements
● Continuing Education Coordination: Organize and schedule CE courses and conferences for the clinical team as needed
● Problem Solving: Identify operational bottlenecks, troubleshoot issues, and implement solutions/protocols to improve efficiency
● Conduct morning and monthly office meetings
● Manage necessary HR scenarios (hiring and firing), as well as any disciplinary actions
● Systems Oversight: Manage practice management systems (Dentrix), maintain/oversee patient records, and ensure data entry accuracy
● Team Support: Collaborate with all staff members and doctors to provide administrative support, and help maintain a positive team environment
● Corroborate with accountant as necessary
What We're Looking For Must-Have:
● 2+ years of experience in a dental office management or administrative role
● Proficiency with Dentrix or similar dental practice management software
● Strong organizational and multitasking skills with attention to detail
● Excellent written and verbal communication skills
● Ability to work independently and solve problems proactively
● Comfortable with Microsoft Office and standard business systems
What We Offer You
● Competitive salary (commensurate with experience)
● Full-time/4 days a week, on-site position with a supportive 2-provider team
● Full benefits package including health insurance, vacation, PTO, 401K and profit sharing
● Opportunity to shape operations and systems in a growing practice
How to Apply
Ready to join our team? Please submit your resume and a brief cover letter explaining why you're the best applicant for this role. Include any relevant experience with dental software and practice operations.
Contact: Belinda | TrueCare Dentistry | 431 Keisler Drive, Cary, NC bperkins@truecaredentistrync.com
Pay: $28.00 - $38.00 per hour
Expected hours: 34.0 per week
Benefits:
401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person
Requirements
• Administrative experience
• Teamwork
• Medical scheduling
• Attention to detail
• Collaboration
• Teamwork
• Medical scheduling
• Attention to detail
• Collaboration
About Patrick Lawrence
TrueCare Dentistry in Cary prioritizes transparent dental care that puts patients' needs first. With a focus on ethical treatment planning and open communication, they provide gentle, expert care at every stage of life. The practice values comfort, efficiency, and quality, offering advanced technology and personalized solutions tailored to each patient's smile.