Practice location
full-time 3 months ago

Ophthalmic Receptionist

Shanbom Eye Specialist

Berkley, MI
18 - 20/hr

About the Practice

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Job Description

Ophthalmic Receptionist
Location: Berkley, MI
Schedule: Full-time
Specialty: Cataract Surgery & Refractive Ophthalmology
About Our Practice
We are a dedicated cataract specialty practice committed to delivering exceptional care with compassion, patience, and attention to detail. Many of our patients are navigating vision changes and important treatment decisions, and our team plays a vital role in helping them feel informed, comfortable, and supported at every visit.

We are seeking an experienced ophthalmic receptionist who enjoys working closely with patients and is comfortable in a high-volume medical office to ensure a smooth, positive patient experience. Willing to pay more to the right candidate with Nextech experience.

How You’ll Support Our Patients
Front Desk Experience
Welcome patients warmly and help them feel at ease from the moment they arrive
Answer phones and patient questions with kindness and clarity
Schedule appointments thoughtfully and help patients understand next steps
Check patients in and out, verify insurance, and collect co-pays respectfully
Help maintain an organized, efficient flow so patients are seen promptly
Explain tests and procedures in a calm, reassuring manner
Prepare patients for exams and help ease anxiety prior to testing
Support technicians and physicians to ensure high-quality, patient-centered care
Maintain clean, organized testing and exam areas
What We’re Looking For
Minimum of 1 year of experience in an ophthalmology practice
Experience working with cataract patients strongly preferred
Comfortable transitioning between front desk and clinical roles
Excellent communication skills and a compassionate, patient-first mindset
Familiarity with ophthalmic equipment, terminology, and EHR systems (Nextech)
Reliable, detail-oriented, and team-oriented
Ability to remain calm, kind, and efficient in a busy specialty practice
Why You’ll Enjoy Working With Us
Supportive, collaborative team culture
Competitive pay based on experience
Consistent but flexible schedule
Meaningful work helping patients improve their vision and quality of life
Opportunities for continued learning in a cataract specialty setting
How to Apply
Please submit your resume and a brief overview of your ophthalmology experience to our Practice Administrator at JToppi@ShanbomEye.com
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Retirement plan
Uniform allowance
Application Question(s):
Do you have experience using Nextech?

Do you have experience working at an ophthalmology practice?

Work Location: In person

Requirements

• Teamwork
• Medical scheduling
• Attention to detail
• Medical terminology
• Nextech

About Shanbom Eye Specialist

Shanbom Eye Specialist is the premier ophthalmology practice in the metro-Detroit area, dedicated to excellence in providing comprehensive eye care. They specialize in Laser Cataract Surgery and Intra-laser Blade-Free Lasik Surgery using state-of-the-art procedures and technology. The practice offers personalized treatment plans in a respectful and understanding environment.

Position Closed

This job is no longer accepting applications.

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