Optometric Patient Care Coordinator

Optometric Patient Care Coordinator – Full Time
Private eye care practice seeking a Patient Care Coordinator for a fast-paced front office role. Paid training provided. No weekends. This role is central to creating a smooth, welcoming patient experience from check-in to follow-up scheduling.

What you’ll do
Greet and check in/out patients in a professional, friendly manner
Schedule and manage appointments in an optometry clinic setting
Answer phones and assist with patient questions
Verify insurance and support basic administrative workflows
Coordinate with clinical team to ensure smooth patient flow
What makes someone successful here?

You will thrive in this role if you:
Naturally slow down to listen and help patients understand their care
Stay calm and organized in a busy, fast-moving environment
Communicate clearly and respectfully with patients and teammates
Step in to help the team when things get busy
Take pride in accuracy, follow-through, and patient experience
This may NOT be a good fit if you prefer:
A slow-paced or low-interaction work environment
Working independently with minimal teamwork
Strictly repetitive tasks without variation in the day
Avoiding patient communication or problem-solving
Additional Role Details
Full-time position
Paid training provided
Competitive compensation based on experience
Supportive team environment focused on patient care
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Why do you believe you would be a good fit for the Patient Care Coordinator position?

Experience:
Medical scheduling: 1 year (Preferred)
Insurance verification: 1 year (Preferred)
Medical sales: 1 year (Preferred)
Medical receptionist: 1 year (Preferred)
Work Location: In person