
full-time 11 days ago
Oral Surgery/Dental Receptionist
Dr. Anju Nellissery & Dr. Brett Denhart
Chicopee, MA 01020
From 24/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
We are a well-established, two-doctor oral surgery practice seeking an experienced, detailed-oriented surgical dental receptionist to join our front office team. You’ll join a small, supportive team where everyone works together to deliver exceptional patient care. We value professionalism, kindness, and reliability — and we make sure you feel appreciated for the important role you play in our patients’ experience.
Responsibilities
Greet and check in patients in a warm, professional manner
Manage a multi phone line system, emails, and in-person inquiries regarding appointments and services
Verify insurance eligibility and benefits (medical and dental)
Schedule appointments accurately and efficiently
Obtaining referrals and x-rays for patients
Collect co-pays and handle payment processing, billing and insurance claims
Obtain and input patient information and maintain up-to-date records in the practice management system
Communicate effectively with surgical and clinical staff regarding scheduling and patient needs
Maintain HIPAA compliance and ensure all documentation is completed and confidential
Qualifications:
Strong understanding of dental and/or surgical terminology
Comfortable verifying dental and medical insurance and explaining benefits to patients
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional, calm, and empathic demeanor with patients
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Knowledge of HIPAA and patient confidentially practices
Ability to work independently and as part of a small team
High School diploma or equivalent
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
Medical/Dental: 1 year (Required)
Multi Phone Line : 1 year (Required)
Work Location: In person
Responsibilities
Greet and check in patients in a warm, professional manner
Manage a multi phone line system, emails, and in-person inquiries regarding appointments and services
Verify insurance eligibility and benefits (medical and dental)
Schedule appointments accurately and efficiently
Obtaining referrals and x-rays for patients
Collect co-pays and handle payment processing, billing and insurance claims
Obtain and input patient information and maintain up-to-date records in the practice management system
Communicate effectively with surgical and clinical staff regarding scheduling and patient needs
Maintain HIPAA compliance and ensure all documentation is completed and confidential
Qualifications:
Strong understanding of dental and/or surgical terminology
Comfortable verifying dental and medical insurance and explaining benefits to patients
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional, calm, and empathic demeanor with patients
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Knowledge of HIPAA and patient confidentially practices
Ability to work independently and as part of a small team
High School diploma or equivalent
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
Medical/Dental: 1 year (Required)
Multi Phone Line : 1 year (Required)
Work Location: In person
Requirements
• High school diploma or GED
• Interpersonal skills
• HIPAA
• Records management
• Multi-line phone systems
• Interpersonal skills
• HIPAA
• Records management
• Multi-line phone systems
About Dr. Anju Nellissery & Dr. Brett Denhart
Brett Denhart DMD, MD has been providing Oral Maxillofacial Surgery and Dental Implants since 2002. Their practice focuses on delivering the highest quality and most compassionate care to help patients live healthier lives. They offer services for facial pain, injuries, TMJ disorders, wisdom tooth removal, dental implants, bone grafting, and corrective jaw surgery.