Oral Surgery Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Oral Surgery Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a busy front desk environment. Your expertise in medical/dental administrative support, appointment scheduling, insurance verification, and medical records management will ensure smooth clinic operations. The ideal candidate is energetic, organized, and possesses strong communication skills to foster a welcoming atmosphere for patients and staff alike. This paid position offers an exciting opportunity to contribute to a high-quality oral surgery practice committed to patient care excellence.

Duties
Greet patients warmly and efficiently check them in and out using EMR (Electronic Medical Record) system - DSN.

Schedule appointments accurately while coordinating with clinical staff and managing multi-line phone systems with professionalism and courtesy.

Review patient documentation for completeness, accuracy, and compliance with HIPAA regulations; update medical records accordingly.

Maintain organized filing systems for medical records, dental records, and office documents; manage electronic health information.

Support clinic operations by performing office management duties such as data entry, typing reports, managing care plans, and handling clerical tasks efficiently.

Ensure compliance with health information management standards and assist in HIPAA training or audits when necessary.

Provide excellent patient service by answering inquiries via phone etiquette, scheduling follow-ups, and assisting with intake procedures.

Qualifications
Proven experience in a medical or dental office setting, preferably as a receptionist or front desk coordinator within an oral surgery or dental clinic environment.

Familiarity with medical billing processes including insurance verification, claims submission, and collections; experience with Meditech or eClinicalWorks is highly desirable.

Excellent communication skills with the ability to handle multi-line phone systems confidently; bilingual abilities are a plus.

Strong organizational skills with attention to detail in documentation review and filing procedures.

Ability to prioritize tasks effectively in a fast-paced environment while maintaining professionalism and positive attitude.

Office management experience including scheduling appointments, managing patient intake processes, and handling medical records is preferred. Join us to be part of a vibrant team dedicated to delivering outstanding patient care! This position offers the opportunity to grow your career within a supportive healthcare environment that values your skills in medical administration and customer service excellence.

Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
Free flu shots
Free parking
Health insurance
On-the-job training
Paid time off
Work Location: In person