full-time 7 days ago
Oral Surgery Treatment Coordinator
Livermore Dental Care
3000 West Jack London Bl, Livermore, CA 94551
22 - 26/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Kids Care Dental & Orthodontics is looking for an amazing Oral Surgery Treatment Coordinator to join our awesome team!
About Us
At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them. We believe that when kids grow up enjoying their dental visits, they’re more likely to develop healthy habits for a lifetime. At KCD&O, we’ve set up a different kind of dental practice that delivers fun, not fear.
Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company mostly sees private-pay, DentaQuest, Healthnet, and PPO insured patients in beautiful private offices.
We’re looking for team members who love working with children and who embody our culture and mission to give every kid a healthy smile. Our staff exhibits a culture of being honest, playful, lighthearted, approachable, hardworking, and compassionate individuals. If you bring positive energy and enjoy making a difference in children’s lives, you may be a great fit for our team.
The Role
The Oral Surgery Treatment Coordinator serves as a clinical resource between the providers and patients/families. They are responsible for providing information about the course of treatment, cost of procedures, payment/finance options and coordinating next steps. This role serves as a liaison and an ambassador for delivering exceptional patient experiences.
Title: Oral Surgery Treatment Coordinator
Reports To: Surgery Business Manager
Position Status: Full-time
Pay Range: $22 - $26/hour
Location: Brentwood, Livermore
The Essential Job Elements
Serve as a liaison between Clinical teams and patients/families on their treatment journey
Coordinate treatments; answer questions, educate patients & parents next steps, financial contracts & arrangements
Facilitate relationship hand-off between practice and specialty providers
Schedule and verify appointments for patients in person or on the telephone
Prepare letters and correspondence as needed
Obtain and review patient information
Accurately maintain patient information in Dentrix or other systems
Maintain full schedules and an efficient office schedule flow
Answer phones, take messages, perform call backs and appropriately route calls
Contribute to marketing efforts and regular team meetings
Maintain confidentiality of business and patient information
Perform other duties/assignments as needed by Kids Care Dental & Orthodontics.
The Schedule
The typical oral surgery schedule is Wednesday - Friday, 6:30AM - 3:30PM, with some Mondays, Tuesdays, and Saturdays. This position requires availability to work at least 2 Saturdays per month. The office hours and schedules may vary by location and business need. Specific shifts will be based on the needs and operating hours of your assigned work location.
The Benefits and Perks
Eligible employees may participate in our comprehensive benefits program, which includes medical, dental, and vision coverage, life insurance, Flexible Spending Accounts (FSA), pet insurance, and a 401(k)-retirement savings plan to help support their health, well-being, and financial future.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required.
Previous dental front office experience and/or oral surgery experience highly preferred
Knowledge of Dentrix or Planet DDS Denticon a plus
Clinical Sales Experience preferred
Experience giving technical or clinical presentations in treatment presentations
Requires strong financial acumen; experience discussing payment options, financing terms and overall comfort having sensitive financial conversations
Able to exercise good judgement and keep confidential information with discretion
Must love working with children
Excellent customer service skills
Clean, neat professional appearance
A self-starter with superb organizational skills, attention to detail, with the ability to multitask
Strong communication skills are a MUST (verbal and written)
Requires a team player who can work independently; is proactive, reliable, punctual, able to prioritize tasks and manage time
Ability to work in a fast-paced environment, supports the office culture, and stays strong under pressure
Must be able to learn quickly and have a strong desire to grow professionally
All KCD&O associates are expected to demonstrate our core values of
Knowledge, Curiosity, Dependability & Ownership
About Us
At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them. We believe that when kids grow up enjoying their dental visits, they’re more likely to develop healthy habits for a lifetime. At KCD&O, we’ve set up a different kind of dental practice that delivers fun, not fear.
Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company mostly sees private-pay, DentaQuest, Healthnet, and PPO insured patients in beautiful private offices.
We’re looking for team members who love working with children and who embody our culture and mission to give every kid a healthy smile. Our staff exhibits a culture of being honest, playful, lighthearted, approachable, hardworking, and compassionate individuals. If you bring positive energy and enjoy making a difference in children’s lives, you may be a great fit for our team.
The Role
The Oral Surgery Treatment Coordinator serves as a clinical resource between the providers and patients/families. They are responsible for providing information about the course of treatment, cost of procedures, payment/finance options and coordinating next steps. This role serves as a liaison and an ambassador for delivering exceptional patient experiences.
Title: Oral Surgery Treatment Coordinator
Reports To: Surgery Business Manager
Position Status: Full-time
Pay Range: $22 - $26/hour
Location: Brentwood, Livermore
The Essential Job Elements
Serve as a liaison between Clinical teams and patients/families on their treatment journey
Coordinate treatments; answer questions, educate patients & parents next steps, financial contracts & arrangements
Facilitate relationship hand-off between practice and specialty providers
Schedule and verify appointments for patients in person or on the telephone
Prepare letters and correspondence as needed
Obtain and review patient information
Accurately maintain patient information in Dentrix or other systems
Maintain full schedules and an efficient office schedule flow
Answer phones, take messages, perform call backs and appropriately route calls
Contribute to marketing efforts and regular team meetings
Maintain confidentiality of business and patient information
Perform other duties/assignments as needed by Kids Care Dental & Orthodontics.
The Schedule
The typical oral surgery schedule is Wednesday - Friday, 6:30AM - 3:30PM, with some Mondays, Tuesdays, and Saturdays. This position requires availability to work at least 2 Saturdays per month. The office hours and schedules may vary by location and business need. Specific shifts will be based on the needs and operating hours of your assigned work location.
The Benefits and Perks
Eligible employees may participate in our comprehensive benefits program, which includes medical, dental, and vision coverage, life insurance, Flexible Spending Accounts (FSA), pet insurance, and a 401(k)-retirement savings plan to help support their health, well-being, and financial future.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required.
Previous dental front office experience and/or oral surgery experience highly preferred
Knowledge of Dentrix or Planet DDS Denticon a plus
Clinical Sales Experience preferred
Experience giving technical or clinical presentations in treatment presentations
Requires strong financial acumen; experience discussing payment options, financing terms and overall comfort having sensitive financial conversations
Able to exercise good judgement and keep confidential information with discretion
Must love working with children
Excellent customer service skills
Clean, neat professional appearance
A self-starter with superb organizational skills, attention to detail, with the ability to multitask
Strong communication skills are a MUST (verbal and written)
Requires a team player who can work independently; is proactive, reliable, punctual, able to prioritize tasks and manage time
Ability to work in a fast-paced environment, supports the office culture, and stays strong under pressure
Must be able to learn quickly and have a strong desire to grow professionally
All KCD&O associates are expected to demonstrate our core values of
Knowledge, Curiosity, Dependability & Ownership
About Livermore Dental Care
Livermore Dental Care is a leading dental practice in Livermore, CA, emphasizing customer service, patient care, and convenience. With a focus on advanced technology and office amenities, our experienced team provides exceptional general, restorative, cosmetic, sedation, emergency, and family dentistry services to patients in Livermore and surrounding areas.