full-time 3 hours ago
Orthodontic Financial and Scheduling Coordinator
Thurston|Spencer Orthodontics PC
125 Commons Way, Kalispell, MT 59901
22 - 32/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a friendly and detail-oriented Financial & Scheduling Coordinator to join our amazing orthodontic team! This role is essential in creating an exceptional patient experience by coordinating appointments, managing financial arrangements, and supporting the daily flow of the office. The ideal candidate is professional, dependable, and comfortable multitasking. We offer a fun office environment with an emphasis on having a quality work-life balance!
Duties
Schedule and confirm patient appointments efficiently
Answer phones, respond to patient inquiries, and provide excellent customer service
Manage patient records accurately, including updating medical histories and treatment plans in compliance with HIPAA
Collect payments and maintain accurate financial records
Explain financial policies and treatment fees to patients and families
Present payment plan options and assist with financing arrangements
Verify insurance benefits and process insurance claims
Support front office operations and collaborate with the clinical team
Collaborate with other dental professionals to provide comprehensive care
Skills
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Experience with medical records management and familiarity with HIPAA compliance
Basic understanding of insurance verification and billing processes
Professional appearance and positive attitude
Ability to work effectively in a team-oriented environment while maintaining a positive attitude
Previous experience as a dental receptionist is a plus, enhancing communication with patients regarding their appointments and treatments
We look forward to meeting candidates who are passionate about helping patients feel welcomed, informed, and cared for throughout their orthodontic journey!
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid sick time
Paid time off
Work Location: In person
We are seeking a friendly and detail-oriented Financial & Scheduling Coordinator to join our amazing orthodontic team! This role is essential in creating an exceptional patient experience by coordinating appointments, managing financial arrangements, and supporting the daily flow of the office. The ideal candidate is professional, dependable, and comfortable multitasking. We offer a fun office environment with an emphasis on having a quality work-life balance!
Duties
Schedule and confirm patient appointments efficiently
Answer phones, respond to patient inquiries, and provide excellent customer service
Manage patient records accurately, including updating medical histories and treatment plans in compliance with HIPAA
Collect payments and maintain accurate financial records
Explain financial policies and treatment fees to patients and families
Present payment plan options and assist with financing arrangements
Verify insurance benefits and process insurance claims
Support front office operations and collaborate with the clinical team
Collaborate with other dental professionals to provide comprehensive care
Skills
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Experience with medical records management and familiarity with HIPAA compliance
Basic understanding of insurance verification and billing processes
Professional appearance and positive attitude
Ability to work effectively in a team-oriented environment while maintaining a positive attitude
Previous experience as a dental receptionist is a plus, enhancing communication with patients regarding their appointments and treatments
We look forward to meeting candidates who are passionate about helping patients feel welcomed, informed, and cared for throughout their orthodontic journey!
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid sick time
Paid time off
Work Location: In person
Requirements
• Medical documentation
• Medical administrative support
• Organizational skills
• Medical scheduling
• Teamwork
• Managing patient records
• Phone answering
• Customer service
• Medical administrative support
• Organizational skills
• Medical scheduling
• Teamwork
• Managing patient records
• Phone answering
• Customer service
About Thurston|Spencer Orthodontics PC
Spencer Orthodontics is a locally owned practice in Kalispell, MT, dedicated to providing high quality orthodontic treatment in a welcoming, family-friendly environment. With years of experience, expert care, and personalized treatment plans, our team aims to create healthy, beautiful smiles for patients of all ages.