full-time 14 days ago
Orthodontic Front Desk Coordinator | 4-Day Work Week
SHERMAN ORTHODONTICS
Pittsburgh, PA 15217
22 - 30/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Looking for an orthodontic practice where you’ll be appreciated, supported, and valued for what you bring to the team?
Sherman Orthodontics is seeking an experienced Front Desk Coordinator to join our well-established, modern private practice in Pittsburgh.
You’ll be the first voice patients hear and the first face they see, playing a key role in keeping our front office running smoothly. We’re looking for someone warm, organized, confident, and dependable who takes pride in making every patient and family feel welcome, informed, and cared for.
Our office is unlike most orthodontic practices. We’re a fully digital, technology-driven practice where the majority of our patients are treated with Invisalign. If you enjoy working with people, staying organized in a modern environment, and being part of a supportive, high-performing team, we’d love to meet you.
This is more than another front desk position. It’s an opportunity to build a long-term career in a respected private practice where your skills, professionalism, and contributions are valued. You’ll receive structured onboarding and dedicated training in our systems and workflows so you have the support you need to thrive.
Why Join Sherman Orthodontics?
Predictable, Structured Schedule (averaging approx. 34–40 hours/week):
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Occasional Fridays: 10:00 AM – 2:00 PM
No weekends and no late evenings
Competitive compensation: $22–$30/hour
Full benefits package: Health, dental, and vision insurance
401(k) with employer match
Generous paid time off
Continuing education and professional development support
Modern, chartless, fully digital practice
Established, doctor-owned practice with an outstanding reputation in the community
Collaborative team structure with clear workflow boundaries so administrative tasks never get in the way of patient care
Responsibilities
Greet patients and families warmly and set an exceptional tone for every visit
Answer phone calls, emails, and patient messages promptly and professionally
Manage daily scheduling, confirmation workflows, and appointment efficiency
Coordinate new patient consultations in close partnership with our Treatment Coordinator
Verify dental and orthodontic insurance benefits and eligibility ahead of appointments
Submit insurance claims, track claims status, and manage patient billing accounts
Process payments, post adjustments, and present financial statements clearly
Coordinate communication and records with referring dental offices
Maintain a polished, organized, and welcoming reception environment
Qualifications
Required:
At least 1 year of front office experience in a dental or orthodontic practice
Practical understanding of dental insurance verification, claims submission, and patient billing
Outstanding verbal and written communication skills with a natural hospitality mindset
Strong attention to detail, reliability, and steady organization in a fast-paced environment
High level of comfort navigating modern practice software and digital workflows
Preferred:
Hands-on orthodontic administrative experience
Familiarity with TOPS practice management software (or similar orthodontic software; we will train the right person)
Working knowledge of orthodontic insurance codes and ledger structures
We’re Looking for Someone Who:
Genuinely enjoys interacting with people and putting families at ease
Stays calm, upbeat, and solutions-focused on busy clinic days
Takes initiative, follows through on details, and takes ownership of their desk
Thrives in a collaborative, team-first environment
Is looking for a stable, long-term professional home rather than just another job
Currently Employed? We Understand.
Many of the best orthodontic and dental professionals aren’t actively browsing job boards; they’re simply waiting for the right practice and team to open up. If that’s you, please rest assured that all inquiries, applications, and interviews are held in strict, complete confidentiality.
To apply, please submit your resume through Indeed. We look forward to meeting you!
Pay: $22.00 - $30.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Do you have experience with TOPS practice management software?
Do you have experience with dental insurance verification and claims?
Experience:
Dental receptionist: 1 year (Required)
Ability to Commute:
Pittsburgh, PA 15217 (Required)
Work Location: In person
Sherman Orthodontics is seeking an experienced Front Desk Coordinator to join our well-established, modern private practice in Pittsburgh.
You’ll be the first voice patients hear and the first face they see, playing a key role in keeping our front office running smoothly. We’re looking for someone warm, organized, confident, and dependable who takes pride in making every patient and family feel welcome, informed, and cared for.
Our office is unlike most orthodontic practices. We’re a fully digital, technology-driven practice where the majority of our patients are treated with Invisalign. If you enjoy working with people, staying organized in a modern environment, and being part of a supportive, high-performing team, we’d love to meet you.
This is more than another front desk position. It’s an opportunity to build a long-term career in a respected private practice where your skills, professionalism, and contributions are valued. You’ll receive structured onboarding and dedicated training in our systems and workflows so you have the support you need to thrive.
Why Join Sherman Orthodontics?
Predictable, Structured Schedule (averaging approx. 34–40 hours/week):
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Occasional Fridays: 10:00 AM – 2:00 PM
No weekends and no late evenings
Competitive compensation: $22–$30/hour
Full benefits package: Health, dental, and vision insurance
401(k) with employer match
Generous paid time off
Continuing education and professional development support
Modern, chartless, fully digital practice
Established, doctor-owned practice with an outstanding reputation in the community
Collaborative team structure with clear workflow boundaries so administrative tasks never get in the way of patient care
Responsibilities
Greet patients and families warmly and set an exceptional tone for every visit
Answer phone calls, emails, and patient messages promptly and professionally
Manage daily scheduling, confirmation workflows, and appointment efficiency
Coordinate new patient consultations in close partnership with our Treatment Coordinator
Verify dental and orthodontic insurance benefits and eligibility ahead of appointments
Submit insurance claims, track claims status, and manage patient billing accounts
Process payments, post adjustments, and present financial statements clearly
Coordinate communication and records with referring dental offices
Maintain a polished, organized, and welcoming reception environment
Qualifications
Required:
At least 1 year of front office experience in a dental or orthodontic practice
Practical understanding of dental insurance verification, claims submission, and patient billing
Outstanding verbal and written communication skills with a natural hospitality mindset
Strong attention to detail, reliability, and steady organization in a fast-paced environment
High level of comfort navigating modern practice software and digital workflows
Preferred:
Hands-on orthodontic administrative experience
Familiarity with TOPS practice management software (or similar orthodontic software; we will train the right person)
Working knowledge of orthodontic insurance codes and ledger structures
We’re Looking for Someone Who:
Genuinely enjoys interacting with people and putting families at ease
Stays calm, upbeat, and solutions-focused on busy clinic days
Takes initiative, follows through on details, and takes ownership of their desk
Thrives in a collaborative, team-first environment
Is looking for a stable, long-term professional home rather than just another job
Currently Employed? We Understand.
Many of the best orthodontic and dental professionals aren’t actively browsing job boards; they’re simply waiting for the right practice and team to open up. If that’s you, please rest assured that all inquiries, applications, and interviews are held in strict, complete confidentiality.
To apply, please submit your resume through Indeed. We look forward to meeting you!
Pay: $22.00 - $30.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Do you have experience with TOPS practice management software?
Do you have experience with dental insurance verification and claims?
Experience:
Dental receptionist: 1 year (Required)
Ability to Commute:
Pittsburgh, PA 15217 (Required)
Work Location: In person
Requirements
• Organizational skills
• Teamwork
• Office management
• Attention to detail
• Practice management software
• Teamwork
• Office management
• Attention to detail
• Practice management software
About SHERMAN ORTHODONTICS
Sherman Orthodontics, led by Dr. Sean Sherman, has been providing high-quality orthodontic care in Pittsburgh, PA for over 25 years. Known for delivering flawless results with a comfortable treatment experience, our team offers a range of services including clear and metal braces, Invisalign®, i-CAT® 3D imaging, and early orthodontic treatment.