Orthodontic Front Desk (Patient Care Coordinator)

We are looking for a unicorn to add to our dream team!

We are excited to be adding new energy and talents to build on our incredible team at Gulf Coast Orthodontics! Our busy and growing orthodontic practice is in search of a team player to serve as a receptionist. We are looking for a motivated, energetic and organized team player that is dedicated to ensuring patient satisfaction and working hard to grow with our practice.

Our office uses the most current technology in orthodontics, including digital radiology and digital scanners.

If you have a positive attitude, work well with others, and enjoy creating beautiful smiles, we can’t wait to meet you!

Qualifications:
Excellent customer service skills
Excellent communication skills (written and verbal)
Friendly, patient and kind towards patients and fellow team members, and thrives in a high-energy environment.

Must be proficient in Microsoft Office and able to learn new software systems quickly.

Strong organizational skills and multi-tasking abilities
Independent, reliable and responsible
Ethical and professional
Attitude is KEY!!

Ability to travel to multiple locations - Fort Myers, Estero, and Naples
Responsibilities:
Making an outstanding first impression with patients and families
Establish rapport with new patients and their families throughout their treatment
Manage the schedule and getting patients into their appointments
Communicate and coordinate orthodontic treatment, insurance benefits and payment options to patients and referring dental offices
Follow patient follow-up protocols to coordinate and send letters to dentists and patients, follow-up calls to insurance and benefits, payments, etc.

The right person will ideally have experience in the orthodontic field and have experience with Cloud 9. This may be waived, however, for the right person who has a record of success in sales and customer service and is ready to jump in fast to learning all about orthodontics!

This role also allows for growth opportunities in leadership and business development. Pay is commensurate with experience, work ethic and personality fit for our culture.

To be considered, please email your current resume AND a cover letter stating why you will be a great fit for our team.

Details:
Full-time employment is 4 days per week with half day on Fridays
Competitive pay with benefits
Benefits:
Employee discount for treatment
Generous retirement plans
Health Insurance stipend
Paid Time Off
Pay is hourly and based on experience and abilities.

Please submit your resume for consideration.

We look forward to learning more about you!

Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Retirement plan
Work Location: In person