Orthodontic Front Desk Receptionist

Job Overview
We are seeking a professional and organized Orthodontic Front Desk Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency with office management software, and the ability to handle multiple responsibilities in a fast-paced environment. Bilingual abilities are a plus to assist our diverse patient base. The position offers an opportunity to be an integral part of a dedicated dental team committed to delivering outstanding patient care.

Responsibilities
Greet patients warmly and professionally upon arrival and departure
Manage multi-line phone systems, schedule appointments, and confirm patient visits
Handle data entry, filing, and proofreading of documents to ensure accuracy and completeness
Assist with billing, bookkeeping, and insurance claims processing as needed
Manage calendar appointments and coordinate with dental staff for efficient office operations
Provide excellent customer support by addressing patient inquiries via phone, email, or in person
Ensure the reception area remains organized, clean, and welcoming at all times
Perform clerical duties including typing, document preparation, and maintaining office supplies
Qualifications
Excellent organizational skills with the ability to multitask effectively in a busy environment
Exceptional phone etiquette and customer service skills
Bilingual abilities are highly desirable to serve a diverse patient population
Experience with data entry, filing, proofreading, and calendar management is preferred
Knowledge of medical or dental receptionist duties including appointment scheduling and insurance processing is a plus
Personal assistant or office support experience will be considered an asset
Ability to work efficiently with minimal supervision while maintaining professionalism and attention to detail
Pay: $10.00 - $15.00 per hour
Language:
Spanish (Preferred)
Work Location: In person