full-time 1 day ago
Orthodontic Front Desk Receptionist
Pottstown Pediatric Dentistry and Orthodontics
357 South Gulph Road, King of Prussia, PA 19406
From 18/hr
About the Practice
N/A Team Members
Denticon Software
Office Tour & Photos
Job Description
About Us
At Upper Merion Dental Associates, we are committed to providing exceptional patient care in a welcoming and professional environment. We are currently seeking a friendly, organized, and motivated Orthodontic Front Desk Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and play a key role in ensuring a smooth and positive patient experience.
Monday - Friday
No Weekends
Position Summary
The Front Desk Dental Receptionist is responsible for managing daily front office operations, greeting patients, scheduling appointments, handling phone calls, verifying insurance, collecting payments, and maintaining accurate patient records. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced dental setting.
Key Responsibilities
Greet and welcome patients with a warm, friendly, and professional demeanor
Answer incoming phone calls and respond to patient inquiries
Schedule, confirm, and manage patient appointments efficiently
Verify dental insurance benefits and eligibility
Collect copays, balances, and process patient payments
Check patients in and out for appointments
Maintain and update patient records accurately in dental software
Submit and track insurance claims as needed
Communicate treatment plans and financial information to patients
Coordinate with clinical staff to ensure smooth patient flow
Manage recall lists and appointment reminders
Handle general administrative duties including scanning, filing, and email correspondence
Maintain confidentiality in accordance with HIPAA regulations
Qualifications
Previous dental front desk or dental office experience preferred
Knowledge of dental terminology and insurance verification is a plus
Experience with dental software systems (Cloud 9, Denticon) preferred
Strong customer service and communication skills
Excellent organizational and multitasking abilities
Professional appearance and positive attitude
Ability to work independently and as part of a team
Basic computer proficiency
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Work Location: In person
At Upper Merion Dental Associates, we are committed to providing exceptional patient care in a welcoming and professional environment. We are currently seeking a friendly, organized, and motivated Orthodontic Front Desk Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and play a key role in ensuring a smooth and positive patient experience.
Monday - Friday
No Weekends
Position Summary
The Front Desk Dental Receptionist is responsible for managing daily front office operations, greeting patients, scheduling appointments, handling phone calls, verifying insurance, collecting payments, and maintaining accurate patient records. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced dental setting.
Key Responsibilities
Greet and welcome patients with a warm, friendly, and professional demeanor
Answer incoming phone calls and respond to patient inquiries
Schedule, confirm, and manage patient appointments efficiently
Verify dental insurance benefits and eligibility
Collect copays, balances, and process patient payments
Check patients in and out for appointments
Maintain and update patient records accurately in dental software
Submit and track insurance claims as needed
Communicate treatment plans and financial information to patients
Coordinate with clinical staff to ensure smooth patient flow
Manage recall lists and appointment reminders
Handle general administrative duties including scanning, filing, and email correspondence
Maintain confidentiality in accordance with HIPAA regulations
Qualifications
Previous dental front desk or dental office experience preferred
Knowledge of dental terminology and insurance verification is a plus
Experience with dental software systems (Cloud 9, Denticon) preferred
Strong customer service and communication skills
Excellent organizational and multitasking abilities
Professional appearance and positive attitude
Ability to work independently and as part of a team
Basic computer proficiency
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Work Location: In person
Requirements
• Filing
• HIPAA
• Computer operation
• Scanning
• Dental terminology
• HIPAA
• Computer operation
• Scanning
• Dental terminology
About Pottstown Pediatric Dentistry and Orthodontics
Upper Merion Children's Dentistry, part of Upper Merion Dental Associates, provides comprehensive dental care for children in a comfortable and caring environment. With a team of experienced pediatric dentists, they offer preventive, restorative, and orthodontic services tailored to each child's needs.