full-time 6 days ago
Orthodontic Front Desk/ Treatment Coordinator
DeLand Orthodontics
DeLand, FL 32720
18 - 21/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
About Us
Orthodontics is a growing, patient-focused orthodontic practice dedicated to providing exceptional care and creating beautiful smiles. We are looking for a friendly, organized, and motivated Front Desk Receptionist / Treatment Coordinator to join our team. This individual will play a key role in delivering an outstanding patient experience while helping our practice continue to grow.
Position Overview
The Front Desk Receptionist / Treatment Coordinator serves as the first point of contact for patients and families. This position combines front office responsibilities with treatment coordination duties, including scheduling appointments, verifying insurance benefits, discussing treatment plans, presenting financial options, and helping patients begin treatment.
The ideal candidate is energetic, professional, detail-oriented, and thrives in a fast-paced environment.
Responsibilities
Front Office Duties
Answer incoming phone calls professionally and courteously
Schedule new patient consultations and existing patient appointments
Check patients in and out
Confirm appointments and manage appointment reminders
Respond to patient inquiries via phone, email, and text
Maintain accurate patient records
Collect payments and process financial transactions
Maintain a clean, organized, and welcoming reception area
Insurance & Financial Responsibilities
Verify orthodontic insurance benefits
Explain insurance coverage and patient responsibilities
Review insurance payments and resolve discrepancies
Maintain accurate insurance documentation
Treatment Coordinator Responsibilities
Welcome new patient consultations
Present treatment recommendations prescribed by the orthodontist
Explain treatment fees, contracts, and financing options
Help patients understand their treatment and financial options
Obtain signed financial agreements and contracts
Follow up with pending treatment plans
Work toward same-day treatment starts whenever possible
Preferred
Orthodontic or dental office experience
Treatment Coordinator experience
Insurance verification and claims experience
Knowledge of orthodontic terminology
Experience with practice management software
Please contact our office by email with an attached resume and cover letter to Jessica@jaxmodernortho.com. NOT by phone and do NOT walk in. Please be advised that if you do this you will be disqualified from the position
Pay: $18.00 - $21.00 per hour
Benefits:
401(k)
Work Location: In person
Orthodontics is a growing, patient-focused orthodontic practice dedicated to providing exceptional care and creating beautiful smiles. We are looking for a friendly, organized, and motivated Front Desk Receptionist / Treatment Coordinator to join our team. This individual will play a key role in delivering an outstanding patient experience while helping our practice continue to grow.
Position Overview
The Front Desk Receptionist / Treatment Coordinator serves as the first point of contact for patients and families. This position combines front office responsibilities with treatment coordination duties, including scheduling appointments, verifying insurance benefits, discussing treatment plans, presenting financial options, and helping patients begin treatment.
The ideal candidate is energetic, professional, detail-oriented, and thrives in a fast-paced environment.
Responsibilities
Front Office Duties
Answer incoming phone calls professionally and courteously
Schedule new patient consultations and existing patient appointments
Check patients in and out
Confirm appointments and manage appointment reminders
Respond to patient inquiries via phone, email, and text
Maintain accurate patient records
Collect payments and process financial transactions
Maintain a clean, organized, and welcoming reception area
Insurance & Financial Responsibilities
Verify orthodontic insurance benefits
Explain insurance coverage and patient responsibilities
Review insurance payments and resolve discrepancies
Maintain accurate insurance documentation
Treatment Coordinator Responsibilities
Welcome new patient consultations
Present treatment recommendations prescribed by the orthodontist
Explain treatment fees, contracts, and financing options
Help patients understand their treatment and financial options
Obtain signed financial agreements and contracts
Follow up with pending treatment plans
Work toward same-day treatment starts whenever possible
Preferred
Orthodontic or dental office experience
Treatment Coordinator experience
Insurance verification and claims experience
Knowledge of orthodontic terminology
Experience with practice management software
Please contact our office by email with an attached resume and cover letter to Jessica@jaxmodernortho.com. NOT by phone and do NOT walk in. Please be advised that if you do this you will be disqualified from the position
Pay: $18.00 - $21.00 per hour
Benefits:
401(k)
Work Location: In person
Requirements
• Dental terminology
• Attention to detail
• Records management
• Practice management software
• Finance
• Records management experience (1–2 years)
• Records management experience (3–5 years)
• High school diploma or GED
• Attention to detail
• Records management
• Practice management software
• Finance
• Records management experience (1–2 years)
• Records management experience (3–5 years)
• High school diploma or GED
About DeLand Orthodontics
DeLand Orthodontics, led by Dr. Peter Shih, is dedicated to providing exceptional orthodontic care in DeLand, FL. Whether you're looking for traditional metal braces or clear aligners, our team is committed to helping you achieve your best smile. Patients and their families trust us for our quality care and personalized approach to orthodontics.