full-time 7 days ago

Orthodontic Patient Coordinator

Monica Patrick Orthodontics

Sun Prairie, WI 53590
16 - 20/hr

About the Practice

N/A Team Members
Software Software

Job Description

Job description:
Monica Patrick Orthodontics is growing and in order to thrive we are looking to fill some very important shoes! We are looking for a front desk receptionist that is not only experienced in administration and customer service but is also someone who is dedicated to the care and happiness of our patients. You are the first face a patient sees, the first voice they hear and you can make a big impact!

******PLEASE ADD A COVER LETTER AS TO WHY YOU ARE THE RIGHT CANDIDATE FOR THIS JOB IN ORDER FOR YOUR APPLICATION TO BE CONSIDERED.*************
Qualifications
Dependable and consistent availability
Strong time-management skills and multi-tasking skills
A true team player
Quick to learn new things
Positive and upbeat attitude!!!

Flexible and adaptable
Why you’ll love being part of our team:
A fantastic, supportive doctor and team
A beautiful, brand-new office
Amazing patients
Part of creating a memorable experience for a patient during their orthodontic journey
Responsibilities
Greeting patients and families in a friendly, professional manner
Checking patients in and out for appointments
Ensure patients and families are comfortable while in the office
Answering phones and responding to emails and text messages
Scheduling and confirming appointments
Coordinating referrals with general dental offices
Collecting payments and posting them to a patient’s account
Reviewing treatment contracts and financial agreements with patients
Reviewing accounts receivable and contacting patients regarding balances
Maintaining patient charts and updating demographic information
Scanning, filling, organizing paperwork
Assisting with appointment flow and keeping the schedule running smoothly
Helping manage office supplies and front office organization
Providing excellent customer service and creating a welcoming office environment
Social media marking posting – require 5 posts per month
Possibly calling insurance companies to verify benefits if help is needed with that
Other tasks as assigned
Required/Preferred Experience:
Orthodontic/ Dental experience: 1 year (preferred, but not required)
Customer service: 1 year
Administrative skills: 1 year ( preferred, but not required)
Social media marketing skills: 1 year ( preferred but not required)
Salary: $16.00-$20.00 per hour
Hours: 25-35 hours per week
WE ARE LOOKING FOR SERIOUS INQUIRES ONLY - SOMEONE READY TO GROW WITH OUR FAMILY!

Pay: $16.00 - $20.00 per hour
Expected hours: 25.0 – 35.0 per week
Work Location: In person

Requirements

• Time management
• Interpersonal skills
• Adaptability
• Multitasking
• Customer service
• Friendly demeanor
• Critical thinking

About Monica Patrick Orthodontics

Monica Patrick Orthodontics is dedicated to providing exceptional orthodontic care with a personalized touch. Their experienced professionals are committed to helping patients achieve a healthy, confident smile in a warm and inviting environment. Whether it's traditional braces or clear aligners, they guide patients every step of the way on their journey to a beautiful smile.