full-time 1 month ago
Orthodontic Receptionist- 5 DAYS A MONTH
Alamo Orthodontics
14021 Pebble Hills Blvd, El Paso, TX 79938
16 - 18/hr
About the Practice
6 Team Members
Other Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a dynamic and detail-oriented Orthodontic Receptionist to join our vibrant dental team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing appointment scheduling, patient check-ins, and administrative tasks. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations and a positive patient experience. The ideal candidate will possess strong communication skills, proficiency with computer systems, and a passion for delivering outstanding healthcare support.
Duties
Greet patients warmly and professionally, ensuring a positive first impression.
Schedule and confirm appointments using dental practice management software such as Dolphin.
Collect payments, process medical collections, and manage billing procedures accurately.
Maintain and update patient records in EMR (Electronic Medical Records) systems like Dolphin, with HIPAA confidentiality policies.
Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and managing appointment inquiries.
Review documentation for accuracy, including medical history forms and treatment plans.
Assist with clinical administrative support tasks such as filing medical records, managing electronic health records (EHR), and supporting office management activities.
Requirements
A positive attitude.
Proven experience in a dental or orthodontic office setting with strong familiarity with dental terminology and clinic workflows.
Skilled in medical billing, coding (ICD-10/ICD-9/CPT), and documentation review to ensure accurate record keeping.
Excellent computer skills
Strong customer service orientation with exceptional phone communication skills and professional demeanor.
Ability to handle multi-line phone systems efficiently while maintaining attention to detail in all administrative tasks.
Bilingual abilities are highly desirable to serve diverse patient populations effectively.
Prior clinic or medical office experience is preferred; dental office experience is especially advantageous.
Join us to be part of a dedicated team that values energetic support, professionalism, and the vital role of administrative excellence in delivering top-tier orthodontic care!
Pay: $16.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Flexible schedule
On-the-job training
Paid sick time
Paid time off
Paid training
Retirement plan
Work Location: In person
We are seeking a dynamic and detail-oriented Orthodontic Receptionist to join our vibrant dental team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing appointment scheduling, patient check-ins, and administrative tasks. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations and a positive patient experience. The ideal candidate will possess strong communication skills, proficiency with computer systems, and a passion for delivering outstanding healthcare support.
Duties
Greet patients warmly and professionally, ensuring a positive first impression.
Schedule and confirm appointments using dental practice management software such as Dolphin.
Collect payments, process medical collections, and manage billing procedures accurately.
Maintain and update patient records in EMR (Electronic Medical Records) systems like Dolphin, with HIPAA confidentiality policies.
Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and managing appointment inquiries.
Review documentation for accuracy, including medical history forms and treatment plans.
Assist with clinical administrative support tasks such as filing medical records, managing electronic health records (EHR), and supporting office management activities.
Requirements
A positive attitude.
Proven experience in a dental or orthodontic office setting with strong familiarity with dental terminology and clinic workflows.
Skilled in medical billing, coding (ICD-10/ICD-9/CPT), and documentation review to ensure accurate record keeping.
Excellent computer skills
Strong customer service orientation with exceptional phone communication skills and professional demeanor.
Ability to handle multi-line phone systems efficiently while maintaining attention to detail in all administrative tasks.
Bilingual abilities are highly desirable to serve diverse patient populations effectively.
Prior clinic or medical office experience is preferred; dental office experience is especially advantageous.
Join us to be part of a dedicated team that values energetic support, professionalism, and the vital role of administrative excellence in delivering top-tier orthodontic care!
Pay: $16.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Flexible schedule
On-the-job training
Paid sick time
Paid time off
Paid training
Retirement plan
Work Location: In person
About Alamo Orthodontics
Alamo Orthodontics provides expert orthodontic treatments in Alamogordo and Silver City, NM, and El Paso, TX. They offer comprehensive orthodontic services for teens and adults, specializing in dental braces and Invisalign aligners. Their focus is on creating broad, natural-looking smiles that prioritize both aesthetics and functional outcomes.
Position Closed
This job is no longer accepting applications.