full-time 20 days ago
Orthodontic Receptionist
Westfield Braces
525 Westfield Avenue, Westfield, NJ 07090
20 - 25/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Overview
Join our dynamic Orthodontic team as our receptionist where your enthusiasm and organizational skills will be the first point of contact for patients. In this vital role, you will handle front desk operations, coordinate patient appointments, and ensure seamless communication between patients and staff. Your proactive approach will help create a welcoming environment while supporting efficient clinic workflows. This position offers an exciting opportunity to contribute to quality patient care through excellent administrative support. One year in the dental field as a receptionist is a plus.
Responsibilities
Greet patients and visitors warmly, providing exceptional customer service at the front desk.
Schedule patient appointments accurately using office software.
Handle billing inquiries with attention to detail.
Ensure all documentation complies with HIPAA regulations and clinical confidentiality policies.
Answer phone calls professionally, schedule appointments, confirm patient visits, and address general inquiries using proper phone etiquette.
Maintain organized medical records
Skills
Proven experience in a medical receptionist or front desk role within a clinical or dental settings.
Excellent computer skills including proficiency in Microsoft Office Suite and 10-key typing.
Ability to review medical documentation accurately while adhering to HIPAA and clinical confidentiality policies.
Exceptional customer service skills with a professional phone manner and strong organizational abilities.
Join us in delivering outstanding patient experiences while supporting the efficient operation of our orthodontic team! Your dedication will make a meaningful difference in patient care delivery every day.
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
Continuing education credits
Health insurance
Paid sick time
Paid time off
Paid training
Uniform allowance
Work Location: In person
Join our dynamic Orthodontic team as our receptionist where your enthusiasm and organizational skills will be the first point of contact for patients. In this vital role, you will handle front desk operations, coordinate patient appointments, and ensure seamless communication between patients and staff. Your proactive approach will help create a welcoming environment while supporting efficient clinic workflows. This position offers an exciting opportunity to contribute to quality patient care through excellent administrative support. One year in the dental field as a receptionist is a plus.
Responsibilities
Greet patients and visitors warmly, providing exceptional customer service at the front desk.
Schedule patient appointments accurately using office software.
Handle billing inquiries with attention to detail.
Ensure all documentation complies with HIPAA regulations and clinical confidentiality policies.
Answer phone calls professionally, schedule appointments, confirm patient visits, and address general inquiries using proper phone etiquette.
Maintain organized medical records
Skills
Proven experience in a medical receptionist or front desk role within a clinical or dental settings.
Excellent computer skills including proficiency in Microsoft Office Suite and 10-key typing.
Ability to review medical documentation accurately while adhering to HIPAA and clinical confidentiality policies.
Exceptional customer service skills with a professional phone manner and strong organizational abilities.
Join us in delivering outstanding patient experiences while supporting the efficient operation of our orthodontic team! Your dedication will make a meaningful difference in patient care delivery every day.
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
Continuing education credits
Health insurance
Paid sick time
Paid time off
Paid training
Uniform allowance
Work Location: In person
Requirements
• Administrative experience
• Organizational skills
• Typing
• HIPAA
• Computer operation
• Administrative experience (1–2 years)
• Organizational skills
• Typing
• HIPAA
• Computer operation
• Administrative experience (1–2 years)
About Westfield Braces
Westfield Braces is a premier orthodontic practice serving patients in Westfield, Scotch Plains, Cranford, Garwood, Clark, and surrounding areas of New Jersey. Dr. Thomas Burns and the team specialize in creating beautiful smiles for patients of all ages using advanced treatments like Spark™ clear aligners, Clarity™ clear braces, and Damon™ Smile braces. They are dedicated to providing a fun and meaningful orthodontic experience for every patient.