full-time 6 days ago

Orthodontic Receptionist/Assistant

Anonymous Office

20 Hempstead Ave, Lynbrook, NY, 11563
25–32/hr

About the Practice

6 Team Members
Dentrix Software

Job Description

Job Overview
We are seeking a dynamic and friendly Orthodontic Receptionist/Assistant to join our team.

Our days are Thursdays 11:00 to 07:00 and alternate Saturdays (2nd and 4th of the month) 09:00 to 03:00
This role is vital in creating a positive patient experience from the moment they walk through the door.

We are looking for a person who can provide exceptional customer service.

As the first point of contact, you will manage front desk operations, scheduling, coordinate appointments, and assist with orthodontic procedures.

We strictly follow professionalism, work ethic, and a healthy work environment.

This paid position offers an exciting opportunity to grow within a fast-paced, patient-centered environment dedicated to transforming smiles and boosting confidence.

Duties
Marketing lead handling and new patient coordination/communication.

Schedule booking and management
Greet patients warmly and efficiently check them in and out using Orthodontics Management software Dolphin
Schedule, reschedule, and confirm appointments while managing multi-line phone systems to handle patient inquiries promptly
Collect patient information, verify insurance details, and update electronic medical records accurately and in an ethical manner.

Assist orthodontists during procedures by preparing instruments and materials, maintaining sterilization protocols, and ensuring patient comfort.

Provide administrative support including filing, data entry, and managing correspondence with General and other specialists.

Educate patients on treatment plans, post-treatment care, and answer questions with clarity and professionalism
Maintain a clean and organized clinic to promote a welcoming environment
Requirements
Previous experience as a dental receptionist or in a dental specialty office setting is highly preferred
Familiarity with orthodontic software is essential for scheduling and record-keeping
Strong knowledge of medical terminology related to dentistry and orthodontics
Excellent communication skills with the ability to handle multi-line phone systems confidently
Experience working with electronic medical records (EMRs) and office management systems
Demonstrated organizational skills with attention to detail in administrative tasks
Ability to work efficiently in a fast-paced environment while maintaining a professional, ethical, positive and humble attitude
Join us in making a difference—help us deliver outstanding orthodontic care while advancing your career in a supportive, energetic setting!

Pay: $25.00-$32.00 per hour
Expected hours: 8.0 – 16.0 per week
Benefits:
On-site parking
Application question(s):
Orthodontic Reception experience
Work Location: In person

Requirements

• Dental receptionist