Orthodontic Receptionist

Orthodontic Receptionist
Join Our Orthodontic Team!

Huerter Orthodontics is looking for a friendly, organized, and dependable Orthodontic Receptionist to join our team. We are looking for someone who enjoys working with people, has a positive attitude, and takes pride in providing an exceptional experience for our patients and families.

As the first point of contact for our patients, you will play an important role in creating a welcoming and professional atmosphere throughout the office.

Responsibilities
Greet patients and families with a warm, friendly attitude
Answer and direct incoming phone calls
Schedule, confirm, and reschedule patient appointments
Check patients in and out
Verify insurance benefits and assist with insurance-related questions
Post patient payments and maintain accurate account information
Collect payments and discuss account balances when needed
Assist with treatment and appointment coordination
Communicate effectively with patients, parents, and our orthodontic team
Maintain accurate patient records and front-office documentation
Help keep the reception area organized and welcoming
Provide excellent customer service while maintaining patient confidentiality
Work as a team to keep the office running efficiently
We’re Looking For Someone Who Is:
Friendly, positive, and genuinely enjoys helping people
Professional and personable with patients and parents
Organized and detail-oriented
Comfortable answering phones and communicating with patients
Able to multitask in a busy orthodontic office
Reliable, dependable, and punctual
Comfortable working with computers and learning practice-management software
Experience with practice management/scheduling software (e.g., Ortho2, Dolphin, Cloud9, Dentrix) a plus
Confident handling payments, insurance, and patient accounts
A team player who is willing to jump in wherever needed
Experienced in a dental or orthodontic office preferred, but not required
Why Join Our Team?

At Huerter Orthodontics, we believe that providing great orthodontic care starts with a great team. We are committed to creating a positive, welcoming environment for our patients and our staff.

If you are someone who loves working with people, enjoys being part of a team, and wants to make a difference in the patient experience, we would love to hear from you!

Experience: Dental/orthodontic experience preferred
Schedule: Monday – Thursday 7:40am-5:00pm
Interested in joining our team?

Please submit your resume and a brief introduction telling us why you would be a great fit for our orthodontic family.

Huerter Orthodontics is an equal opportunity employer
Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
Employee discount
Paid time off
Retirement plan
Uniform allowance
Education:
High school or equivalent (Required)
Experience:
dental/orthodontic: 1 year (Preferred)
Work Location: In person