full-time 11 days ago
Orthodontic Receptionist
Wagner, Kuntz, Grabouski, and Kopf Orthodontics
Sioux City, IA 51104
24.25 - 26.25/hr
About the Practice
N/A Team Members
Software Software
Job Description
Overview
Join our dynamic healthcare team as an Orthodontic Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, handle medical and dental administrative tasks, and ensure a smooth flow of clinic operations. Your enthusiasm and customer service skills will help create a welcoming environment that promotes patient satisfaction and efficient clinic functioning. This paid position offers an exciting opportunity to contribute to a thriving orthodontic practice while honing your administrative and medical office expertise.
Duties
Greet patients warmly, verify appointment details, and assist with check-in procedures.
Schedule appointments efficiently, coordinate patient flow, and manage cancellations or rescheduling requests with professionalism
Collect and process payments, insurance information, and perform medical billing using health insurance knowledge
Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA and clinical confidentiality policies
Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and provide exceptional patient service
Assist with intake procedures, verify insurance coverage, and facilitate communication between patients and clinical staff
Manage filing of medical records, perform data entry tasks and support office organization with clerical duties like faxing, scanning, and document review
Travel to satellite office locations across the Siouxland area
Experience
Prior clinic or dental office experience is highly preferred; familiarity with orthodontic or dental practices is a plus
Experience in medical administrative support including scheduling, billing, and coding is preferred
Strong computer skills with proficiency in Electronic Health Records systems
Knowledge of health information management standards including HIPAA compliance and clinical confidentiality policies
Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a valuable asset
Demonstrated clerical experience involving filing, data entry, and office management tasks
Familiarity with medical terminology, documentation review processes, and electronic health records management in a healthcare setting
Join us to be part of a vibrant team dedicated to providing outstanding patient care through efficient administrative support. Your enthusiasm for healthcare administration combined with your technical skills will help us deliver exceptional orthodontic services while fostering a positive environment for both patients and staff.
Pay: $24.25 - $26.25 per hour
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person
Join our dynamic healthcare team as an Orthodontic Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, handle medical and dental administrative tasks, and ensure a smooth flow of clinic operations. Your enthusiasm and customer service skills will help create a welcoming environment that promotes patient satisfaction and efficient clinic functioning. This paid position offers an exciting opportunity to contribute to a thriving orthodontic practice while honing your administrative and medical office expertise.
Duties
Greet patients warmly, verify appointment details, and assist with check-in procedures.
Schedule appointments efficiently, coordinate patient flow, and manage cancellations or rescheduling requests with professionalism
Collect and process payments, insurance information, and perform medical billing using health insurance knowledge
Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA and clinical confidentiality policies
Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and provide exceptional patient service
Assist with intake procedures, verify insurance coverage, and facilitate communication between patients and clinical staff
Manage filing of medical records, perform data entry tasks and support office organization with clerical duties like faxing, scanning, and document review
Travel to satellite office locations across the Siouxland area
Experience
Prior clinic or dental office experience is highly preferred; familiarity with orthodontic or dental practices is a plus
Experience in medical administrative support including scheduling, billing, and coding is preferred
Strong computer skills with proficiency in Electronic Health Records systems
Knowledge of health information management standards including HIPAA compliance and clinical confidentiality policies
Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a valuable asset
Demonstrated clerical experience involving filing, data entry, and office management tasks
Familiarity with medical terminology, documentation review processes, and electronic health records management in a healthcare setting
Join us to be part of a vibrant team dedicated to providing outstanding patient care through efficient administrative support. Your enthusiasm for healthcare administration combined with your technical skills will help us deliver exceptional orthodontic services while fostering a positive environment for both patients and staff.
Pay: $24.25 - $26.25 per hour
Benefits:
401(k)
Health insurance
Paid time off
Work Location: In person