full-time 1 month ago
Orthodontic receptionist
Laurent Orthodontics
357 Perkins Street, Sonoma, CA 95476
23 - 27/hr
About the Practice
1 Team Members
Other Software
Office Tour & Photos
Job Description
Overview
Join our caring, professional orthodontic team as a front desk scheduling coordinator! In this vital role, you will be the friendly face and first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through our doors. Your energetic and organized approach will help coordinate appointments, manage patient records, and support the clinical team with administrative excellence. This position offers an exciting opportunity to be part of a vibrant, personalized healthcare environment focused on transforming smiles and building confidence.
Duties
Greet patients warmly and professionally, creating a positive first impression
Schedule, confirm, and reschedule patient appointments
Verify insurance coverage and perform insurance eligibility checks
Manage patient check-in and check-out processes efficiently
Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and courteously
Collect payments and keep accurate records
Maintain organized records of patient interactions, ensuring compliance with HIPAA regulations
Skills
Proven experience in medical or dental office administration with strong clerical skills and office management expertise
Excellent customer service skills with the ability to handle sensitive information discreetly while providing bilingual support as needed
Strong organizational skills for appointment scheduling, filing, and managing medical records accurately
Ability to navigate multi-line phone systems confidently while demonstrating professional communication skills
Experience with dental clinic operations or orthodontic office workflows is highly preferred; familiarity with dental software is a plus
Schedule
We work three consecutive days per week, but the days vary (MTW, TWTh, WThF).
The schedule is posted at least six months in advanced.
Join us in delivering exceptional patient care through efficient administrative support! We are committed to fostering a positive work environment where your skills are valued and your contributions make a real difference in patients’ lives.
Pay: $23.00 - $27.00 per hour
Benefits:
401(k) matching
Continuing education credits
Free parking
Paid sick time
Paid time off
Paid training
Uniform allowance
Experience:
healthcare scheduling: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person
Join our caring, professional orthodontic team as a front desk scheduling coordinator! In this vital role, you will be the friendly face and first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through our doors. Your energetic and organized approach will help coordinate appointments, manage patient records, and support the clinical team with administrative excellence. This position offers an exciting opportunity to be part of a vibrant, personalized healthcare environment focused on transforming smiles and building confidence.
Duties
Greet patients warmly and professionally, creating a positive first impression
Schedule, confirm, and reschedule patient appointments
Verify insurance coverage and perform insurance eligibility checks
Manage patient check-in and check-out processes efficiently
Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and courteously
Collect payments and keep accurate records
Maintain organized records of patient interactions, ensuring compliance with HIPAA regulations
Skills
Proven experience in medical or dental office administration with strong clerical skills and office management expertise
Excellent customer service skills with the ability to handle sensitive information discreetly while providing bilingual support as needed
Strong organizational skills for appointment scheduling, filing, and managing medical records accurately
Ability to navigate multi-line phone systems confidently while demonstrating professional communication skills
Experience with dental clinic operations or orthodontic office workflows is highly preferred; familiarity with dental software is a plus
Schedule
We work three consecutive days per week, but the days vary (MTW, TWTh, WThF).
The schedule is posted at least six months in advanced.
Join us in delivering exceptional patient care through efficient administrative support! We are committed to fostering a positive work environment where your skills are valued and your contributions make a real difference in patients’ lives.
Pay: $23.00 - $27.00 per hour
Benefits:
401(k) matching
Continuing education credits
Free parking
Paid sick time
Paid time off
Paid training
Uniform allowance
Experience:
healthcare scheduling: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person
Requirements
• Clerical experience
• Administrative experience
• Filing
• Multi-line phone systems
• Organizational skills
• Administrative experience
• Filing
• Multi-line phone systems
• Organizational skills
About Laurent Orthodontics
Laurent Orthodontics in Sonoma, led by Dr. Caroline Laurent, provides comfortable and state-of-the-art orthodontic treatments personalized for each patient. The practice offers unique scheduling and financing options to make orthodontic care accessible. Patients of all ages can achieve a beautiful smile at Laurent Orthodontics.
Position Closed
This job is no longer accepting applications.