Orthodontic Scheduling Coordinator

As a Scheduling Coordinator, you are the first employee our patients meet and are responsible for creating a memorable first impression experience. Must greet patients with a positive attitude and welcoming personality. Scheduling Coordinator duties include scheduling patient appointments via telephone and in person. Will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Will be responsible for maintaining patient flow through effective scheduling. Should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Responsible for verifying and collecting patient information and insurance information. Multitasking and stress management skills are essential for this position. This role may require working in multiple locations, so travel flexibility is important.

Skills
Previous experience as a Receptionist, Front Office Representative or similar role preferred
Experience in dental or orthodontic field preferred
Bilingual in Spanish a plus
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Ability to travel to multiple office locations
High school degree required
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Life insurance
Paid time off
Uniform allowance
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 2 years (Preferred)
Medical scheduling: 1 year (Preferred)
Work Location: In person