Orthodontic Treatment Coordinator

San Carlos Orthodontics located in San Carlos is looking for an energetic, bright, and outgoing individual for our full-time Orthodontic Treatment Coordinator position. We are looking for an individual that has excellent customer service skills and enjoys working with others. This individual must possess a genuine outgoing and positive personality. Must be a quick learner, a go-getter, responsible and eager to work.

We strongly prefer treatment coordinating experience but are willing to train the right person if you have a college degree, strong sales experience and customer service experience with excellent past employment references. We are not looking for an aggressive sales personality, instead someone that can close a sale showing honest compassion and caring towards our patients.

If you are looking for a positive change in your career, a position you will be happy with for years to come, and have the qualifications listed below, send your resume ASAP for immediate consideration.

**Please no walk-ins, phone calls, emails or faxes. All resumes need to be submitted through this ad to be properly prescreened from our outside consultant**
Benefits: PTO, Medical Stipend, Holidays, CE courses, and 401k with matching.

Pay scale: $27 - $38/hr. (Competitive compensation will be commensurate based on prior ortho experience.)
Position Hours: Full-Time (5 days/wk.)
Monday 8:30am-5:30pm
Tuesday 8am-5pm
Wednesday 8am-5pm
Thursday 8am-5pm
Friday 8am-1pm
Requirements:
1-2 years of ortho chair-side experience HIGHLY preferred but willing to train the right person with an outstanding personality and recent long-term employment with excellent verifiable work references.

Open to an ortho assistant willing to be trained as a TC
Must be energetic
Must present in a professional manner with no drama
Excellent verifiable references
Excellent communication skills
A great listener so our patients feel they are being heard
A positive attitude and team player
Excellent work ethic
Job Duties: (Individual will be fully trained on the following duties)
Greet patients
Backing up the main scheduling coordinator
Back up and learn all Treatment Coordinating position
Schedule all new patient inquiries and next visits for existing patients
Backing up the telephones by making sure no calls go to voicemail
Answer any/all patient questions
Maintain the cleanliness of the patient waiting area
Always have the best practices while at work and away from work
Prepare all new patients and observations
Patient and supervision recall charts for the following day
Maintain HIIPA compliance
Presenting options to patients regarding retention plans and collecting payments
Collect one-time charges for procedures when necessary
Maintaining usual job duties as an employee (punching in on time, doing necessary OSHA training, and maintaining OSHA standards)
The ideal candidate we are looking for will possess the following characteristics:

-A fun, energetic, upbeat, and cheerful personality yet professional, dependable, and efficient.

-Ability to work independently and be a team player.

-Hard work, detailed in their work, and enthusiastic about learning.

-Willing to help to promote the practice such as Marketing to dental offices and representing the practice at local events.

-We want someone that has the drive to want to work and excel in their career. Long-term commitment is very important.

Job Type: Full-time
Pay: $27.00 - $38.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid sick time
Paid time off
Application Question(s):
Do you have recent long-term employment (2+ years) and verifiable good work references?

Tell me a little about yourself and why you chose to apply to our practice.

Based on overall orthodontic experience and the listed pay scale, what is your asking hourly pay?

Experience:
Orthodontic Treatment Planning: 1 year (Preferred)
Orthodontic Chair-side: 1 year (Preferred)
Sales: 2 years (Preferred)
License/Certification:
X-Ray Certification (Preferred)
Work Location: In person