full-time 1 month ago
Orthodontic Treatment Coordinator
Lane & Associates Family Dentistry
598 East Jackson Boulevard, Erwin, NC 28339
Competitive Compensation
About the Practice
N/A Team Members
Denticon Software
Office Tour & Photos
Job Description
Now Hiring: Orthodontic Treatment Coordinator | Dunn
We are currently looking for an experienced Orthodontic Treatment Coordinator to join our warm, welcoming, and supportive team in Dunn!
Key Tasks & Responsibilities Include:
Answer and manage a multi-line phone system while providing exceptional customer service to patients and families.
Welcome patients and visitors with a friendly, professional, and positive attitude.
Schedule, coordinate, and confirm appointments for our Orthodontist to ensure efficient daily operations.
Maintain organized and productive provider schedules by minimizing gaps and maximizing appointment availability.
Collect, process, and post patient payments in accordance with company financial policies and procedures.
Present treatment plans and clearly explain insurance benefits, payment options, and estimated out-of-pocket costs.
Accurately enter, update, and maintain patient records in Dolphin software.
Ensure the front office, reception area, and patient lobby remain clean, organized, and welcoming.
Collaborate with team members to create a positive patient experience and supportive work environment.
Perform other duties as assigned.
What You Bring to the Team:
A minimum of 1–2+ years of dental front office experience
Experience in Orthodontics is a plus
Strong communication and customer service skills
Great organizational skills and attention to detail
A positive attitude and team player mentality
Proficiency with computers and practice management software (Dolphin is a plus!)
High School Diploma or GED
Ability to lift up 15 - 20 lbs.
Benefits That Make You Smile
Competitive pay!
Insurance Coverage Plans – Health, Vision, Dental, Life, Disability, FSA & more!
401(k) Employer Contribution Plan (after 90 days!)
Quarterly Performance Bonus Opportunities!
Employee Assistance Program!
Uniform Allowance!
Paid Time Off & Paid Holidays!
Fridays off at 2 PM!
Volunteer opportunities with our Smile Squad to earn awesome prizes!
Fun team events, giveaways & social campaigns year-round!
Birthday and Work Anniversary surprises sent directly from our owners!
Employee discounts at major retailers!
and so much more!
We are currently looking for an experienced Orthodontic Treatment Coordinator to join our warm, welcoming, and supportive team in Dunn!
Key Tasks & Responsibilities Include:
Answer and manage a multi-line phone system while providing exceptional customer service to patients and families.
Welcome patients and visitors with a friendly, professional, and positive attitude.
Schedule, coordinate, and confirm appointments for our Orthodontist to ensure efficient daily operations.
Maintain organized and productive provider schedules by minimizing gaps and maximizing appointment availability.
Collect, process, and post patient payments in accordance with company financial policies and procedures.
Present treatment plans and clearly explain insurance benefits, payment options, and estimated out-of-pocket costs.
Accurately enter, update, and maintain patient records in Dolphin software.
Ensure the front office, reception area, and patient lobby remain clean, organized, and welcoming.
Collaborate with team members to create a positive patient experience and supportive work environment.
Perform other duties as assigned.
What You Bring to the Team:
A minimum of 1–2+ years of dental front office experience
Experience in Orthodontics is a plus
Strong communication and customer service skills
Great organizational skills and attention to detail
A positive attitude and team player mentality
Proficiency with computers and practice management software (Dolphin is a plus!)
High School Diploma or GED
Ability to lift up 15 - 20 lbs.
Benefits That Make You Smile
Competitive pay!
Insurance Coverage Plans – Health, Vision, Dental, Life, Disability, FSA & more!
401(k) Employer Contribution Plan (after 90 days!)
Quarterly Performance Bonus Opportunities!
Employee Assistance Program!
Uniform Allowance!
Paid Time Off & Paid Holidays!
Fridays off at 2 PM!
Volunteer opportunities with our Smile Squad to earn awesome prizes!
Fun team events, giveaways & social campaigns year-round!
Birthday and Work Anniversary surprises sent directly from our owners!
Employee discounts at major retailers!
and so much more!
About Lane & Associates Family Dentistry
Lane & Associates Family Dentistry is a North Carolina-based dental practice dedicated to making patients smile. With over 80 trained dentists and specialists, they offer a wide range of services including comprehensive dental cleanings, restorative crowns and fillings, wisdom teeth extractions, cosmetic teeth whitening, first dental visits, sedation dentistry, TMJ, and sleep apnea treatment.
Position Closed
This job is no longer accepting applications.