Orthopedic Medical Receptionist

Join our team at Comprehensive Orthopedics and Sports Medicine Salt Lake. We are looking for an medical receptionist to play a key role within our rapidly growing healthcare team. Our group has three collective groups of providers across many different orthopedic and sports medicine specialties.

Full time position: Monday-Thursday 7:45 am-5:00 pm; Friday 7:45 am-1:00 pm
Responsibilities:
Greeting Patients: Welcome patients upon arrival, ensuring a positive first impression, and to ensure future positive encounters.

Appointment Scheduling: Manage patient appointment scheduling, and rescheduling efficiently, utilizing our electronic health record (EPIC) system.

Data Entry: Accurately enter, and update patient information into the EHR. Also ensure all documentation is complete and up-to-date.

Insurance Verification: Verify insurance, eligibility and benefits, and assist patients with any insurance related questions/issues.

Patient Service: Address patient inquiries, and concerns with empathy and professionalism, while providing clear and accurate information.

Administrative Tasks: Perform various administrative duties, such as filing, faxing, handling phone calls, and various tasks deemed appropriate by management.

Qualifications:
High school diploma or equivalent; additional education, or certification and healthcare administration preferred but not required.

Previous experience in a customer service.

Strong communication skills, both verbal and written.

Excellent organization, skills with the ability to manage multiple tasks simultaneously
Must maintain confidentiality, and handle sensitive information with discretion.

Pay: $19.00 - $21.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
How many years of health care experience?

Experience:
Customer service: 2 years (Preferred)
Work Location: In person