Practice location
full-time 3 months ago

Part-time Dental Receptionist

PoCo Dental Group

2850 Shaughnessy Street, Port Coquitlam, BC V3C 6K5
25–33/hr

About the Practice

6 Team Members
Other Software

Office Tour & Photos

Job Description

Job Summary Please read in Full
We lost our receptionist to the medical field, she left us to go to school for nursing we are happy for her new journey but are having a hard time finding the right fit. We are seeking a highly motivated and experienced Dental Receptionist ( Part-Time) to join our dynamic dental team. We are a privately owned general practice with three providers and a staff of 18 employees. You will be joining a front end team. Your role will be focused on booking and treatment planning for the owner. This vital role combines exceptional customer service with efficient administrative support, ensuring a smooth patient experience from appointment scheduling to insurance processing. The ideal candidate will be comfortable in a fast paced office, working evenings and weekends. Mandatory shifts ( Wednesday 11:30pam-7pm, and Saturdays 7:30am-4pm) all other days are based on personal preference . We are closed for all long weekends. We have lots of free parking, close to transit, food, shops and restaurants. This position we require a experienced receptionist with at least 2+ yrs working in the field, at time you will be working independently and experience is a must. Due to volume of resumes only qualified applicants will be contacted. This position is hiring asap. Please send resumes and cover letter to manager@pocodental.com Please include your email ( indeed emails will not be responded to)
Wage is based on experience and level of leadership, and we welcome salary expectations
Duties
Greet patients warmly and professionally, creating a welcoming environment at the front desk
Manage appointment scheduling using Open Dental software
Verify insurance coverage, benefits, and eligibility
Conduct insurance verification and authorization processes to facilitate patient care and billing
Collect payments, process co-pays, and handle billing inquiries with accuracy and professionalism
Maintain detailed and accurate medical records
Handle multi-line phone systems with excellent phone etiquette; respond promptly to patient inquiries
Facilitate intake procedures for new patients, including data entry and medical history updates
Experience
Proven experience of 2+ years working as a Dental Receptionist
Familiarity with dental practice management software Open Dental a plus but not required
Strong understanding of insurance verification procedures
Exceptional customer service skills coupled with professional phone etiquette and communication abilities
Bilingual abilities are a plus but not required
Job Types: Part-time, Permanent
Pay: $25.00-$33.00 per hour
Benefits:
Dental care
On-site parking
Paid time off
Work Location: In person

Requirements

• Dental receptionist
• Customer service
• Phone etiquette
• Leadership

About PoCo Dental Group

PoCo Dental Group in Port Coquitlam offers modern dentistry with a personal touch. They provide a wide range of services including wisdom teeth extraction, root canal treatment, dental implants, and emergency dental care. The experienced team ensures excellent service and prioritizes safety with enhanced PPE.

Position Closed

This job is no longer accepting applications.

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