Part-Time Medical Receptionist

Job Overview
Do not call our office. We will contact you if you match our criteria. Attendance is extremely important. Every Monday, Tuesday, and Thursday are your work days. You will also receive 40 hours of PTO as an extra benefit.

We are seeking a professional and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of medical office operations, familiarity with Electronic Health Record (EHR) systems, and the ability to handle sensitive health information in compliance with HIPAA regulations. Prior clinic or medical office experience is highly preferred to ensure smooth coordination of patient care and administrative support.

Duties
Greet patients and visitors with professionalism and courtesy, ensuring a positive first impression
Schedule patient appointments using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Verify insurance coverage and perform insurance verification procedures
Collect payments and process billing using medical billing and coding knowledge, including CPT, ICD-9, ICD-10 coding
Manage patient check-in and check-out processes efficiently
Maintain accurate medical records and documentation review for compliance and accuracy
Handle multi-line phone systems with excellent phone etiquette and assist with patient inquiries
Prepare and update patient files, ensuring confidentiality in accordance with HIPAA standards
Assist with intake procedures, including medical history collection and documentation review
Support clinic operations by managing office supplies, filing, and data entry using Microsoft Office and other office management software such as Dentrix or Eaglesoft
Coordinate with healthcare providers regarding care plans and documentation requirements
Ensure compliance with health information management protocols
Skills
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft
Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing practices
Experience with insurance verification processes and Medicare procedures
Excellent customer service skills with the ability to communicate effectively via phone and in person
Bilingual abilities are a plus to serve diverse patient populations effectively
Familiarity with dental terminology if working in a dental clinic environment
Strong computer skills including typing (10 key typing), Microsoft Office Suite, and health information management software
Ability to handle administrative tasks such as filing, documentation review, and office management efficiently
Knowledge of HIPAA regulations to ensure patient confidentiality at all times
Previous clinic or medical office experience preferred for seamless integration into healthcare workflows
This position offers an engaging opportunity to contribute to quality patient care while utilizing your administrative expertise in a dynamic healthcare environment.

Pay: $16.00 - $18.00 per hour
Benefits:
Paid time off
Work Location: In person