full-time 21 hours ago
Part-Time Orthodontic Front Desk Receptionist
Milwaukee Orthodontics
1300 West Lincoln Avenue, Milwaukee, WI 53215
18 - 21/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Location: Milwaukee, WI
Schedule:
Wednesdays and Thursdays: 9:00 AM – 5:00 PM
At least two Saturdays per month: 9:00 AM – 2:00 PM (required)
About Us
Milwaukee Orthodontics is committed to delivering high-quality, patient-centered orthodontic care. Co-located with Bright Dental, our practice combines modern technology with a collaborative, professional team.
Position Summary
We are seeking a professional, well-organized Front Desk Coordinator to serve as the first point of contact for our patients and families. This role manages patient check-in, phone communication, scheduling, insurance verification, and payments. Prior dental experience is preferred, but we are prepared to train the right candidate. Consistent Saturday availability is essential.
Key Responsibilities
Manage patient check-in and check-out
Handle inbound and outbound calls and texts through RingCentral
Schedule, confirm, and reschedule appointments
Verify insurance eligibility through ForwardHealth and other insurance portals
Collect payments and guide families through financing enrollment
Prepare intake documentation for new patient appointments
Communicate insurance authorization status to families
Maintain accurate and timely patient records
Qualifications (Required)
Fluency in Spanish and English
Availability for at least two Saturdays per month
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to learn new software and systems quickly
Preferred:
Front desk experience in a dental, orthodontic, or medical office
Familiarity with BadgerCare/Medicaid
Experience with Dentrix
Why Join Milwaukee Orthodontics
Work directly with a board-certified orthodontist
Join a supportive team with well-defined systems and training
Opportunity for expanded hours and responsibilities as the practice grows
Compensation
$18.00 – $21.00 per hour, based on experience
Benefits:
Employee discount
Work Location: In person
Pay: $18.00 - $21.00 per hour
Expected hours: 16.0 – 20.0 per week
Benefits:
Employee discount
Flexible schedule
Opportunities for advancement
Paid training
Work Location: In person
Schedule:
Wednesdays and Thursdays: 9:00 AM – 5:00 PM
At least two Saturdays per month: 9:00 AM – 2:00 PM (required)
About Us
Milwaukee Orthodontics is committed to delivering high-quality, patient-centered orthodontic care. Co-located with Bright Dental, our practice combines modern technology with a collaborative, professional team.
Position Summary
We are seeking a professional, well-organized Front Desk Coordinator to serve as the first point of contact for our patients and families. This role manages patient check-in, phone communication, scheduling, insurance verification, and payments. Prior dental experience is preferred, but we are prepared to train the right candidate. Consistent Saturday availability is essential.
Key Responsibilities
Manage patient check-in and check-out
Handle inbound and outbound calls and texts through RingCentral
Schedule, confirm, and reschedule appointments
Verify insurance eligibility through ForwardHealth and other insurance portals
Collect payments and guide families through financing enrollment
Prepare intake documentation for new patient appointments
Communicate insurance authorization status to families
Maintain accurate and timely patient records
Qualifications (Required)
Fluency in Spanish and English
Availability for at least two Saturdays per month
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to learn new software and systems quickly
Preferred:
Front desk experience in a dental, orthodontic, or medical office
Familiarity with BadgerCare/Medicaid
Experience with Dentrix
Why Join Milwaukee Orthodontics
Work directly with a board-certified orthodontist
Join a supportive team with well-defined systems and training
Opportunity for expanded hours and responsibilities as the practice grows
Compensation
$18.00 – $21.00 per hour, based on experience
Benefits:
Employee discount
Work Location: In person
Pay: $18.00 - $21.00 per hour
Expected hours: 16.0 – 20.0 per week
Benefits:
Employee discount
Flexible schedule
Opportunities for advancement
Paid training
Work Location: In person
Requirements
• English
• Spanish
• Organizational skills
• Teamwork
• Attention to detail
• Spanish
• Organizational skills
• Teamwork
• Attention to detail
About Milwaukee Orthodontics
Milwaukee Orthodontics provides personalized orthodontic care for children, teens, and adults in a welcoming, community-focused environment. Led by Dr. Neil Singh Chandok, the practice combines advanced CBCT imaging and digital scanning with treatment options including braces, Invisalign clear aligners, expanders, and surgical orthodontics. The multilingual team offers flexible scheduling, Saturday appointments, and accessible financing to help families receive comfortable, confidence-building care.