Part-time Receptionist

Part-time Receptionist
The mission of FCR is to provide a welcoming, inclusive, and safe environment for all survivors of trauma, including those impacted by domestic and sexual violence, substance abuse, bereavement, and other causes. With the understanding that the aim of equality and justice is ongoing, we are committed to modeling diversity, inclusivity, and equity within our organization to reflect the communities in which we serve.

Community based non-profit organization is seeking a passionate, creative, motivated, flexible person for the role of Receptionist. The Receptionist will work with and provide office support, data entry and case management duties to our Visitation, Intimate Partner Abuse Education and Development programs.

Responsibilities
Providing front desk coverage (answering phones, monitoring answering service portal, checking in clients, etc.)
Verify demographic data, insurance eligibility and update practice management system
Data entry into agency database and server
Make confirmation calls for upcoming therapy appointments
Scanning, uploading, copying and collating agency documents
Insurance eligibility verification as needed
Notify the Office Manager of any building maintenance issues and tracking progress of resolutions
Filing of client-related documents, copying records, maintaining agency files, including cataloging and storage of closed case files
Assist during emergency situations
Perform opening/closing procedures, cleaning and organizing waiting area as needed throughout the day
Monitor and submit supply order requests
Other duties as assigned
Requirements
Must have cultural awareness and experience working and interacting with diverse populations
At least 2 years’ office experience
Must be able to work independently and as part of a team
Must be highly organized, reliable and dependable
Solid understanding of HIPAA, confidentiality and privacy practices is required
Excellent interpersonal, listening and communication skills, both written and verbal
Must have excellent computer skills and be proficient in Microsoft Products (Word, Excel, Outlook, Teams)
Hours
This position is part-time at 25 hours per week; Monday-Friday 9am to 2 pm. Occasional flexibility is required to meet coverage needs.

Salary Range: $21-24 per hour
Benefits: Family and Community Resources, Inc. benefit package includes generous earned time policy; Health, Dental and agency sponsored Vision and Life insurance, Tuition Remission Program; Aflac and 403b retirement plan with employer contributions. Excellent supervision, training and supportive work environment provided.

Please respond with resume and cover.

NO CALLS PLEASE
For more information and opportunities please visit our website www.fcr-ma.org
FCR is an Equal Opportunity Employer. Qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, status as a disabled veteran or a Vietnam Era veteran or the presence of a disability where otherwise qualified.

Pay: $21.00 - $24.00 per hour
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Experience:
Office: 3 years (Required)
Work Location: In person