Patient Access Representative

The Bismarck Cancer Center, a state-of-the-art, freestanding radiation treatment facility located in Bismarck, North Dakota, is seeking a full-time Patient Access Representative to join our dynamic team of employees who collaborate to perform the highest quality of work with compassion and respect for co-workers, patients, and family members. We are looking for friendly and positive applicants who have a passion for the medical field and want to contribute to the care of cancer patients.

Bismarck Cancer Center treats over 800 patients a year, and our Foundation helps provide necessary support services – Massage Therapy, Physical Therapy, Nutritional Counseling, Spiritual Care, Emotional Care, REACH, and Survivorship — to treat the whole patient. We have also recently undergone an expansion that includes a brand-new second floor, renovation of the first floor, and the addition of a third linear accelerator and a second CT scanner.

Responsibilities for this position include greeting all visitors and vendors, answering phone calls in a professional manner, scheduling appointments, checking in patients, contacting patients about upcoming appointments, collecting pertinent information from referring physicians and hospitals, registering patients, maintaining waiting room and patient snack area, and other duties as needed.

Education: Minimum of high school diploma preferred.

Requirements: Word and Excel knowledge required. Computer skills and typing skills required. Proficiency with grammar and spelling required. Experience as a receptionist or secretary preferred. Knowledge of medical terminology and HIPAA guidelines preferred. Ability to communicate in a professional, informative, and courteous manner required. Ability to multitask in a fast-paced environment required.

Benefits: We offer a competitive and comprehensive benefits package that includes an inclusive, low-deductible, low out-of-pocket maximum Health Insurance plan. Other benefits include Dental Insurance, Vision Insurance, Paid Time Off and Extended Sick Leave, Company-Provided Life and Long-Term Disability Insurance, Flexible Spending Account, Legal and Identity Protection, Supplemental Insurance, Employee Wellness Benefits, Excellent Hours (8am to 5pm – no night or weekend coverage, but occasional overtime may be necessary), Employee Assistance Program, and a 403(b) Retirement Savings Plan with a 5% company match and no vesting schedule.

This is a full-time position, Monday through Friday.

Bismarck Cancer Center has a Drug-Free Workplace Policy. An accepted offer will require a drug screen, pre-employment background screening, and Influenza vaccination as a condition of employment.

Watch the following video about why Bismarck Cancer Center is a great place to work:

For more information, contact Dash at 701-222-6102 or email dthunder@bismarckcancercenter.com