full-time 15 days ago
Patient Access Representative
CCM Health
824 N 11th St, Montevideo, MN 56265
19.93 - 30.14/hr
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Job Description
POSITION: Patient Access Representative
HOURS: 80 hours per pay period / Non-Exempt
9:00am - 5:30pm
UNION: Yes
UNION NAME: Local 113
WAGE RANGE: $19.93 - $30.14
Travel may be required to branch Clinics
GENERAL RESPONSIBILITIES:
The Patient Access Representative/Scheduler is often the first contact of patients when they visit our healthcare facility. This position is responsible for patient referrals, greeting patients and working with them in person, on the phone or through electronic correspondence to meet their needs regarding scheduling, updating patient information, checking patients in and out and acting as a liaison in reporting any patient suggestions to management. This role will also serve as Switchboard back-up.
EDUCATION/TRAINING:
High school diploma or equivalent.
SKILL(S):
Computer skills/experience required
Excellent customer service skills
Excellent verbal, listening and written communication skills
Knowledge to Medical Terminology preferred
Ability to handle multiple priorities simultaneously
Excellent organizational skills
Ability to think independently and demonstrate good problem-solving skills
Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner
EXPERIENCE:
Receptionist experience preferred.
EXCELLENT BENEFITS:
Paid Time Off (PTO) – up to 26 days per year
Single Health Insurance premium paid in full
Affordable Family Health Insurance premiums
Dental Insurance
Life Insurance
Vision Insurance
Public Employee Retirement Association of MN (PERA)
On-site Child Care Center
Wellness Center Membership discount
CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
HOURS: 80 hours per pay period / Non-Exempt
9:00am - 5:30pm
UNION: Yes
UNION NAME: Local 113
WAGE RANGE: $19.93 - $30.14
Travel may be required to branch Clinics
GENERAL RESPONSIBILITIES:
The Patient Access Representative/Scheduler is often the first contact of patients when they visit our healthcare facility. This position is responsible for patient referrals, greeting patients and working with them in person, on the phone or through electronic correspondence to meet their needs regarding scheduling, updating patient information, checking patients in and out and acting as a liaison in reporting any patient suggestions to management. This role will also serve as Switchboard back-up.
EDUCATION/TRAINING:
High school diploma or equivalent.
SKILL(S):
Computer skills/experience required
Excellent customer service skills
Excellent verbal, listening and written communication skills
Knowledge to Medical Terminology preferred
Ability to handle multiple priorities simultaneously
Excellent organizational skills
Ability to think independently and demonstrate good problem-solving skills
Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner
EXPERIENCE:
Receptionist experience preferred.
EXCELLENT BENEFITS:
Paid Time Off (PTO) – up to 26 days per year
Single Health Insurance premium paid in full
Affordable Family Health Insurance premiums
Dental Insurance
Life Insurance
Vision Insurance
Public Employee Retirement Association of MN (PERA)
On-site Child Care Center
Wellness Center Membership discount
CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
About CCM Health
CCM Health Hospital & Clinics provides compassionate, quality healthcare services tailored to patients from early childhood to retirement and beyond. The practice focuses on personalized care in a respectful manner, offering family-centered birthing and maternity care.