Patient Accounts Representative - Horizons Harper Co. - FT

A brief summary of what's ahead

Location:

Horizons Harper County
Full Time Equivalent (FTE):

1
Job position summary:

Provides clerical support for the area office staff through the performance of care coordination, clerical, reception and chart maintenance functions. Works in cooperation with other health team members.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The benefits have never been more rewarding. Here are a few things we offer:

Paid Parental Leave

Tuition reimbursement

Paid time off

Holiday premium pay

Shift and weekend differential pay

401k with a 6% employer match

Medical, Dental, and Vision coverage

Employee assistance program

Here is a look at the full job description:

Patient Accounts Representative - Horizons Harper Co. - FT
ESSENTIAL FUNCTIONS:

Performs admission responsibilities and assists clients complete admission packets, including appropriate releases of information.

Completes registration and financial enrollment of new clients

Collects and verifies current insurance information for each client

Assesses client needs by determining acuity, identifying presenting problem, gathering necessary historical information

Schedules subsequent appointments based on level of care assignment

Performs clerical duties and business record keeping

Completes collection responsibilities, including payment of outstanding balance and copays

Administer receptionist duties, including receiving and directing clients to waiting areas, appointment scheduling, answering phone, maintaining office appearance, etc.

Other job duties as assigned

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

Good computer literacy, familiar with basic Microsoft tools

Basic experience in alpha-numeric filing

REQUIRED BEHAVIORAL SKILLS :

Integrity:
A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.

The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System

Compassion:
A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.

Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.

Accountability:
Demonstrated track record of ownership of situations, projects and issues.

Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.

Respect:
Demonstrated ability to collaborate with a diverse population.

Treat all internal and external customers with a positive, proactive service orientation.

Excellence :
Strong communication and presentation skills.

Proven ability to think strategically but also must be able to lead day-to-day tactical processes.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

High School diploma or equivalent

One to three years’ experience in medical records, filing and secretarial duties.

Knowledge in processing referrals, helping coordinate access to the appropriate treatment

PREFERRED EDUCATION AND EXPERIENCE:

Three to five years’ experience in answering phones, medical records and filing Personal Health Information (PHI)

Training in HIPPA

Some college experience with an emphasis in Microsoft and health or behavioral sciences.

We provide equal employment opportunities

Hutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applicable law. It is our policy to provide equal employment opportunities to all qualified individuals and to prohibit discrimination and harassment of any kind.

We participate in E-Verify

We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, we are required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before we can take any action against you, including terminating your employment. We will only use E-Verify once you have accepted a job offer and completed form I-9.