full-time 1 month ago
Patient Care Coordinator
Beltone Michigan
151 S 2nd St, Medford, WI 54451
19 - 22/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Help Others Hear More Clearly. Build a Career That Makes a Difference.
At The Hearing House, we believe better hearing leads to better living. As our Patient Care Coordinator (PCC), you'll be the first friendly face patients see and the welcoming voice they hear. This role is essential to creating an exceptional patient experience while helping our clinic operate efficiently and effectively.
If you enjoy helping people, building relationships, staying organized, and working in a patient-focused environment, we'd love to hear from you.
What You'll Do
Welcome patients and create a positive, professional first impression
Answer incoming calls and schedule appointments
Confirm appointments and conduct patient follow-up calls
Coordinate provider schedules and support daily clinic operations
Verify insurance benefits and process patient paperwork
Check patients in and out and collect payments
Maintain patient records and office documentation
Track hearing aid orders, repairs, and inventory
Support patient retention efforts and local outreach activities
Help ensure the office remains organized, efficient, and patient-focused
What Makes You Successful
A genuine passion for helping others
Strong customer service and communication skills
Excellent organizational and multitasking abilities
Dependability and attention to detail
Comfort speaking with patients both in person and over the phone
A positive attitude and willingness to learn
Preferred Experience
10+ years front desk, receptionist, administrative, or customer service experience preferred
Medical, dental, vision, hearing healthcare, chiropractic, or healthcare office experience preferred
Experience with patient scheduling and insurance verification is a plus
Strong computer and data entry skills
Why Join?
Tuesday, Thursday and Friday schedule
No evenings
No weekends
401(k) with company match
Monthly bonus opportunities
Opportunity to make a positive impact on patients' lives every day
Location
Medford, WI
Compensation
$19.00 - $22.00 per hour plus monthly bonus opportunity
Compensation is based on experience, qualifications, and skills.
Join Our Team
We're committed to helping people reconnect with the sounds and moments that matter most. If you're looking for a rewarding career where you can make a difference every day, apply today.
At The Hearing House, we believe better hearing leads to better living. As our Patient Care Coordinator (PCC), you'll be the first friendly face patients see and the welcoming voice they hear. This role is essential to creating an exceptional patient experience while helping our clinic operate efficiently and effectively.
If you enjoy helping people, building relationships, staying organized, and working in a patient-focused environment, we'd love to hear from you.
What You'll Do
Welcome patients and create a positive, professional first impression
Answer incoming calls and schedule appointments
Confirm appointments and conduct patient follow-up calls
Coordinate provider schedules and support daily clinic operations
Verify insurance benefits and process patient paperwork
Check patients in and out and collect payments
Maintain patient records and office documentation
Track hearing aid orders, repairs, and inventory
Support patient retention efforts and local outreach activities
Help ensure the office remains organized, efficient, and patient-focused
What Makes You Successful
A genuine passion for helping others
Strong customer service and communication skills
Excellent organizational and multitasking abilities
Dependability and attention to detail
Comfort speaking with patients both in person and over the phone
A positive attitude and willingness to learn
Preferred Experience
10+ years front desk, receptionist, administrative, or customer service experience preferred
Medical, dental, vision, hearing healthcare, chiropractic, or healthcare office experience preferred
Experience with patient scheduling and insurance verification is a plus
Strong computer and data entry skills
Why Join?
Tuesday, Thursday and Friday schedule
No evenings
No weekends
401(k) with company match
Monthly bonus opportunities
Opportunity to make a positive impact on patients' lives every day
Location
Medford, WI
Compensation
$19.00 - $22.00 per hour plus monthly bonus opportunity
Compensation is based on experience, qualifications, and skills.
Join Our Team
We're committed to helping people reconnect with the sounds and moments that matter most. If you're looking for a rewarding career where you can make a difference every day, apply today.
About Beltone Michigan
Beltone offers real solutions with programs designed to meet your hearing care needs today and for years to come. They provide a range of hearing aids and accessories to improve your quality of life.
Position Closed
This job is no longer accepting applications.