Practice location
full-time 3 months ago

Patient Care Coordinator

University of North Carolina at Chapel Hill

200 E Cameron Ave, Chapel Hill, NC 27514
69,958 - 81,398/yr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Posting Information

Department
ASOD Periodontology-436530

Career Area
Health Professional (Physician/Nurse/Other)

Is this an internal only recruitment?

No

Posting Open Date
05/27/2026

Application Deadline
06/10/2026

Position Type
Permanent Staff (SHRA)

Position Title
Dental Hygienist - Advanced

Salary Grade Equivalent
MH16 / GN12

Working Title
Patient Care Coordinator

Position Number
00060106

Vacancy ID
P021065

Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent

If time-limited, estimated duration of appointment

Hours per week
40

Work Schedule

Monday through Friday, 8:00am to 5:00 pm

Work Location
CHAPEL HILL, NC

Position Location
North Carolina, US

Hiring Range
$69,958 – $81,398

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The UNC Adams School of Dentistry Department of Periodontology, Endodontics, and Dental Hygiene houses several disciplines. The ASOD Periodontology provides a diverse approach to treatment for patients with advanced periodontal disease that have been treated with surgical techniques to maintain or replace the dentition, including those with multiple or complex medical problems, as well as the management of gum and tissue inflammation resulting from existing dental conditions.

Position Summary

A SIGN-ON BONUS OF $3,000 IS AVAILABLE FOR THE SUCCESSFUL APPLICANT FOR THIS POSITION PAID IN 2 INSTALLMENTS WITHIN 12 MONTHS OF HIRE.

$1,500 WITHIN 30 DAYS OF HIRE DATE AND

$1,500 12 MONTHS AFTER HIRE DATE.

The Patient Care Coordinator (PCC) is a key player in the day-to-day operations of the ASOD Graduate Periodontology Clinic, supporting Graduate Program Director, clinic and program. This position is directly responsible for numerous patient, resident and faculty interactions on a daily basis that help ensure clinical and fiscal success. As a first point of contact for patient concerns, resident logistical matters and interdepartmental questions, this position represents our clinic with outstanding professionalism and service. The PCC will be responsible for clinical operations including but not limited to facilitating patient assignment, monitoring the fiscal health of the Graduate Periodontology Program and the productivity of its residents, managing quality of care and providing support to the Graduate Program Director for the overall success of the program.

This position will guide, organize and monitor activities of the ASOD Graduate Periodontology Clinic, as well as collaborate with the other PCCs in the Department to effect quality patient care. This is done through accurate documentation, ongoing education and coordination of the team’s operations. The PCC in Graduate Periodontology Program will be closely monitoring and provide coordination of patient care in the Graduate Periodontology clinic to assure efficient delivery of high quality patient-centered-care; tracking the performance of residents to ensure that residents provide excellent patient management and that residents are receiving the appropriate educational experiences and are progressing towards competence and graduation; will participate in and help coordinate the delivery, development and continuous improvement of the Program; will participate in the risk management process by acting as compliance officer and as an ombudsman/ombudswoman in the clinic; will provide supervision of others.

Minimum Education and Experience Requirements

Licensed to practice as a Dental Hygienist in the State of North Carolina.

Management Preferences

Demonstrated knowledge of clinical dental hygiene practices, periodontal patient care, and applicable clinical standards and protocols. Ability to utilize electronic patient record systems, generate reports, and maintain accurate clinical documentation. Strong communication, organizational, customer service, and interpersonal skills with the ability to work effectively with diverse patients, residents, faculty, staff, and interdisciplinary teams. Ability to manage multiple priorities in a fast-paced clinical environment while supporting resident education, patient care, and clinic operations. Degree in Dental Hygiene preferred, along with experience in Periodontology, supervisory/team environments, and/or administrative clinical support functions.

Required Licenses/Certifications

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements
Patient care involved

About University of North Carolina at Chapel Hill

The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students. In Chapel Hill, students develop a voice for critical thought and the courage to guide change. They connect to the future they’re already shaping. Carolina is committed to access for all, providing life-changing opportunities such as the Carolina Covenant, which promises a debt-free education to low-income students. In its third century – an era of groundbreaking study and research – UNC-Chapel Hill is harnessing the very best of our fast-changing world. We’re proud to advance knowledge for this and each generation to come.

Position Closed

This job is no longer accepting applications.

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