full-time 24 days ago
Patient Care Coordinator
Sheppard Yorkland Dental
2001 Sheppard Avenue East, North York, ON
25–27/yr
About the Practice
N/A Team Members
ClearDent Software
Office Tour & Photos
Job Description
Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our dental clinic. In this role, you will be the vital link between patients and dental providers, ensuring that patients receive the highest level of care and support throughout their treatment journey. The ideal candidate will have experience in a medical or dental office setting and be proficient in electronic records and dental terminology, but training will be provided.
Responsibilities
Serve as the primary point of contact for patients, addressing inquiries and providing information about services.
Schedule patient appointments and manage the appointment calendar efficiently. Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
Assist with patient check-in and check-out processes. Maintain accurate electronic dental records, ensuring all patient information is up-to-date and compliant with regulations.
Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
Coordinate communication between patients and dental providers to facilitate effective care delivery. Process referral letters and other patient correspondence in a timely manner.
Ensure a welcoming environment for patients by maintaining a clean and organized office space.
Experience
Minimum 1 year experience in a medical or dental office is preferred.
Familiarity with Cleardent and MaxAssist is an asset but will train.
Strong organizational skills with attention to detail to manage multiple tasks effectively.
Excellent communication skills to interact professionally with patients and staff.
Ability to work collaboratively in a team-oriented environment while maintaining a patient-centered focus.
Hours
Monday and Tuesday: 10am to 7:30pm, Wednesday and Thursday: 10am to 5:30pm. Minimum 35 hours per week.
Join our team as a Patient Care Coordinator and contribute to providing exceptional care to our patients while enhancing your professional skills in a supportive environment.
Job Type: Permanent
Pay: $25.00-$27.00 per year
Benefits:
Casual dress
Dental care
On-site gym
On-site parking
Paid time off
Work Location: In person
We are seeking a dedicated and organized Patient Care Coordinator to join our dental clinic. In this role, you will be the vital link between patients and dental providers, ensuring that patients receive the highest level of care and support throughout their treatment journey. The ideal candidate will have experience in a medical or dental office setting and be proficient in electronic records and dental terminology, but training will be provided.
Responsibilities
Serve as the primary point of contact for patients, addressing inquiries and providing information about services.
Schedule patient appointments and manage the appointment calendar efficiently. Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
Assist with patient check-in and check-out processes. Maintain accurate electronic dental records, ensuring all patient information is up-to-date and compliant with regulations.
Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
Coordinate communication between patients and dental providers to facilitate effective care delivery. Process referral letters and other patient correspondence in a timely manner.
Ensure a welcoming environment for patients by maintaining a clean and organized office space.
Experience
Minimum 1 year experience in a medical or dental office is preferred.
Familiarity with Cleardent and MaxAssist is an asset but will train.
Strong organizational skills with attention to detail to manage multiple tasks effectively.
Excellent communication skills to interact professionally with patients and staff.
Ability to work collaboratively in a team-oriented environment while maintaining a patient-centered focus.
Hours
Monday and Tuesday: 10am to 7:30pm, Wednesday and Thursday: 10am to 5:30pm. Minimum 35 hours per week.
Join our team as a Patient Care Coordinator and contribute to providing exceptional care to our patients while enhancing your professional skills in a supportive environment.
Job Type: Permanent
Pay: $25.00-$27.00 per year
Benefits:
Casual dress
Dental care
On-site gym
On-site parking
Paid time off
Work Location: In person
Requirements
• Medical office experience
• Electronic medical records
• Dental receptionist
• Organizational skills
• Patient service
• Electronic medical records
• Dental receptionist
• Organizational skills
• Patient service
About Sheppard Yorkland Dental
Sheppard Yorkland Dental is a dental clinic in North York, Toronto, offering personalized dental care tailored to individual needs. The practice strives to minimize wait times, provide multiple appointment booking options for families, and create an efficient, comfortable dental experience by offering extended hours.