Practice location
full-time 15 days ago

Patient Care Coordinator - Associate

MOTOX skin science

South Portland, ME 04106
22 - 28/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

About Us
Motox Skin Science is South Portland's premier destination for advanced medical aesthetics from cutting-edge skin treatments and injectables to comprehensive wellness programs. We're a high-standard, patient-obsessed team that doesn't believe in choosing between clinical excellence and genuine warmth. Every touchpoint from the first phone call to the final checkout should feel seamless, personal, and exceptional.

Position Overview
This is a part-time front desk role with real growth potential. If you thrive in a fast-paced clinical environment, love connecting with patients, and are looking for a place where you can grow into a leadership role over time, we'd love to meet you.

Key Responsibilities
Greet and check in patients with a warm, professional demeanor
Manage a high volume of inbound calls, appointment scheduling, and patient inquiries
Maintain accurate patient records using CRM and practice management software
Coordinate appointment reminders, follow-ups, and rescheduling as needed
Support the clinical team with smooth day-to-day front desk operations
Ensure the reception area reflects the high standards of our brand
Qualifications
1–2 years of high-volume front desk or reception experience in a medical, dental, or medical aesthetics setting required
Comfortable working in a fast-paced, patient-facing environment
Experience with CRM or practice management software strongly preferred
Strong communication, organizational, and multitasking skills
Professional, polished, and patient-centered approach
Interest in growing into an Office Manager role is a plus
Compensation & Benefits
Monthly performance bonus opportunity
Employee treatment and product discounts
Paid training and professional development opportunities
Why You'll Love It Here
Supportive, growth-minded team culture
Ongoing professional development and training
Beautiful, modern clinic environment
Patient centered mission not sales pressure
Pay: $22.00 - $28.00 per hour
Benefits:
Employee discount
Application Question(s):
1. How many years of medical receptionist experience do you have?

2. How many years of CRM software experience do you have?

3. Please describe how your work experience is relevant to this role.

Work Location: In person

About MOTOX skin science

MOTOX skin science is an advanced aesthetics practice in South Portland, Maine, specializing in ultrasound guided injectables, regenerative aesthetics, and laser treatments. Founded by Maureen Furlong, CRNA, APRN, with over 20 years of medical experience, the practice focuses on natural looking results through individualized treatment planning and evidence-based techniques.