Patient Care Coordinator - Dental Practice

Job Summary
We are seeking a friendly, organized, and patient-focused Patient Care Coordinator to join our 40+ years established, privately owned dental practice team. This role involves managing patient interactions, coordinating appointments, and ensuring a smooth flow of office operations. The ideal candidate will possess excellent communication skills, attention to detail, and a compassionate approach to patient care. Experience with dental or medical office procedures is highly preferred. This position offers an opportunity to contribute to a positive patient experience while working in a professional and supportive environment with longstanding staff and a supportive owner.

Duties
Greet patients and assist them with check-in and check-out processes
Schedule, confirm, and reschedule patient appointments efficiently
Manage patient records using AbelDent and Carestream
Verify insurance information and assist with billing inquiries
Communicate effectively with patients regarding treatment plans and follow-up care
Maintain accurate documentation of patient interactions and office activities
Coordinate with dental staff to ensure timely delivery of services
Handle phone calls, emails, and other correspondence professionally
Assist in administrative tasks such as filing, faxing, and data entry as needed
Experience
Prior experience in a medical or dental office setting is highly desirable
Familiarity with Abeldent and Carestream is preferred
Knowledge of dental terminology enhances communication with clinical staff and patients
Office experience demonstrating organizational skills and multitasking ability is beneficial
Strong interpersonal skills with a compassionate attitude towards patients are essential
Pay: From $25.00 per hour
Benefits:
Dental care
Flexible schedule
On-site parking
Paid time off
Work Location: In person