Patient Care Coordinator - Front Desk
Mountain Land Physical Therapy
About the Practice
Job Description
Location: 3345 Potomac Way, Idaho Falls, ID 83404
Schedule: Full-Time, M/W/F 8am-6pm & T/TH 7am-5pm
Pay Range: $18/hour
Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks
Interview Process: 1. Apply online 2. Virtual interview with our Front Office Trainer (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, in partnership with Superior Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator (Front Desk / Medical Receptionist) to join our outpatient physical therapy clinic in Idaho Falls. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare.
What You’ll Do:
Greet and check in patients, creating a friendly and professional first impression
Manage provider schedules using our scheduling software
Collect co-pays, co-insurance, deductibles, and private payments at time of service
Answer phones and respond to emails with excellent customer service
Maintain HIPAA compliance and confidentiality in all patient interaction
Keep the front desk and waiting area organized, efficient, and welcoming
Assist with administrative tasks and accurate patient information updates as needed
What We’re Looking For:
Front office, medical receptionist, hospitality, retail, or customer service experience preferred
Comfortable using computers (Microsoft Office) and learning new software quickly
Strong communication, attention to detail, and ability to multitask
Friendly, team-oriented, professional demeanor
Willingness to learn and grow in a healthcare setting
Why Join Us:
Supportive clinic culture with training and mentorship
Clear growth opportunities (medical billing, clinic operations, support services)
Meaningful work helping patients stay consistent with their plan of care and recovery
Requirements:
High school diploma or equivalent
Friendly, professional communication skills
Comfortable using computers and learning new software
Able to multitask in a fast-paced clinic
Reliable and punctual
Customer service or office experience preferred
About Mountain Land Physical Therapy
Founded in Salt Lake City in 1984, Mountain Land Physical Therapy has been dedicated to advancing healthcare by empowering movement and helping people live better, more active lives. Today, our vision is simple yet bold: to provide everyone with access to a primary care physical therapist. We believe in enhancing healthcare through personalized care and innovative solutions that meet the needs of our patients. Our services extend across a variety of settings, including skilled nursing facilities, hospitals, transitional care centers, orthopedic outpatient clinics, work sites, and in-home therapy, ensuring that wherever care is needed, Mountain Land is there. Our operations extend throughout Utah, Idaho, and Montana. We are committed to providing opportunities for Mountain Land physical therapists to achieve professional growth and development while working in exciting and challenging work environments. Our mission, vision, and core values are discussed daily and help each employee understand Mountain Land's collective goal. Our Mission: Our Mission is to exceed our patients’ and team members’ expectations. Our Vision: Our Vision is a primary care physical therapist for everyone to advance healthcare and empower movement for life.. Our Core Values: 1. Be Caring 2. Be Trustworthy 3. Be Striving 4. Be Grateful 5. Be Fun 6. Be All-in
Position Closed
This job is no longer accepting applications.