full-time 3 hours ago
Patient Care Coordinator/Front Desk
Capital Children's Dental Center
16260 Ventura Boulevard, Encino, CA 91436
17 - 23/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Patient Care Coordinator/ Front Desk
Job Summary:
We are seeking a friendly and organized Patient Care Coordinator/ Front Desk to join our dental surgery center. The Patient Care Coordinator/ Front Desk will be responsible for providing exceptional customer service to patients and visitors, managing patient scheduling and registration, and performing various administrative tasks to support the smooth operation of the dental surgery center.
Key Responsibilities:
Greet patients and visitors in a friendly and professional manner
Answer phone calls and respond to inquiries from patients and providers
Schedule patient appointments and coordinate with dental staff to ensure availability
Verify patient insurance information and collect copays and payments as needed
Manage patient registration and check-in processes
Update patient information in the electronic health record system
Maintain a clean and organized front desk area
Assist with billing and insurance claim processes as needed
Handle patient complaints and concerns in a professional and timely manner
Provide support to other administrative staff and dental providers as needed
Qualifications:
High school diploma or equivalent
At least 1 year of experience in a customer service or receptionist role
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to multitask and prioritize tasks effectively
Proficient in Microsoft Office and electronic health record systems
Knowledge of dental terminology and procedures preferred
Ability to maintain patient confidentiality
We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement. If you meet the qualifications for this position and are interested in joining our team, please submit your resume for consideration.
Job Types: Full-time, Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Pediatrics
Surgery
Ability to Relocate:
Encino, CA 91436: Relocate before starting work (Required)
Work Location: In person
Job Summary:
We are seeking a friendly and organized Patient Care Coordinator/ Front Desk to join our dental surgery center. The Patient Care Coordinator/ Front Desk will be responsible for providing exceptional customer service to patients and visitors, managing patient scheduling and registration, and performing various administrative tasks to support the smooth operation of the dental surgery center.
Key Responsibilities:
Greet patients and visitors in a friendly and professional manner
Answer phone calls and respond to inquiries from patients and providers
Schedule patient appointments and coordinate with dental staff to ensure availability
Verify patient insurance information and collect copays and payments as needed
Manage patient registration and check-in processes
Update patient information in the electronic health record system
Maintain a clean and organized front desk area
Assist with billing and insurance claim processes as needed
Handle patient complaints and concerns in a professional and timely manner
Provide support to other administrative staff and dental providers as needed
Qualifications:
High school diploma or equivalent
At least 1 year of experience in a customer service or receptionist role
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to multitask and prioritize tasks effectively
Proficient in Microsoft Office and electronic health record systems
Knowledge of dental terminology and procedures preferred
Ability to maintain patient confidentiality
We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement. If you meet the qualifications for this position and are interested in joining our team, please submit your resume for consideration.
Job Types: Full-time, Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Pediatrics
Surgery
Ability to Relocate:
Encino, CA 91436: Relocate before starting work (Required)
Work Location: In person
Requirements
• Customer service
• Time management
• Microsoft Office
• Time management
• Microsoft Office
About Capital Children's Dental Center
Capital Children's Surgery Center is dedicated to providing dental treatment under general anesthesia for children and special needs patients of all ages in hospital-grade operating rooms. They focus on making healthcare affordable and accessible for everyone.