Patient Care Coordinator - Full Time

Integrative Naturopathic Medical Centre has proudly served Vancouver for over 30 years with holistic health services that integrate traditional conventional medicine; treating the root of chronic illness and disease. Our fast paced front desk and administrative team takes pride in our one of a kind customer service that goes above and beyond. Our team is professional and compassionate with a very high attention to detail. We are looking for a team member who is confident in their abilities and feels comfortable working within an extremely diverse environment.

Our ideal candidate must be versatile, have a high attention to detail, and is professional, compassionate, and looking to build a long-term role. This integral role delivers premium service to our patients and supports our practitioners along with day to day administrative support.

The initial training period of 2-3 months will be full time (5 training days a week) and then transition to 32 hours per week with flexibility for weekend (Saturday coverage) and anticipated vacation coverage.

PLEASE NOTE: Resumes without a cover letter will not be reviewed for candidacy. Excellent written communication is integral to the role.

Compensation: $22/hr. is the training wage. Upon successful completion of training, typically 60-90 days, the hourly wage increases dependent on performance.

Candidate Attributes:
Proven excellent customer service
Creative thinker and effective problem solver
A quick learner who can easily adapt
Ability to multi-task and time manage
High level interpersonal skills and empathy
The ability to stay calm in fast paced environments
Excellent communication skills in person, on the telephone, and written
Comfortable working in a team dynamic
An interest in health and naturopathy
A friendly and positive attitude
Bonus: bilingual, an understanding of a very busy medical office
Pay: $22.00-$24.00 per hour
Benefits:
Company events
Dental care
Extended health care
On-site gym
Paid time off
Vision care
Wellness program
Application question(s):
What do you enjoy most about working within a team?

Can you commit to the availability needed for this role as outlined in the Description?

What are two traits you possess that make you an ideal candidate for this role?

Experience:
Customer service: 2 years (preferred)
receptionist: 1 year (preferred)
Work Location: In person