Patient Care Coordinator

PATIENT CARE COORDINATOR – MENLO PARK, CA
ABOUT DEARBORN & ASSOCIATES
We are a specialty orthopaedic surgery practice with offices in Fremont and Menlo Park, California
ABOUT YOU
You have a strong commitment to outstanding patient care, possess strong interpersonal skills and thrive in a fast-paced, complex environment. You are a demonstrated team player who honors others with mutual respect, courtesy and personal accountability.

JOB RESPONSIBILITIES
Greet and check in patients upon their arrival and check patients out after their appointment
Answer patient inquiries, distribute any outstanding intake documents and assist patients in completing forms, as needed
Schedule patient appointments and confirm upcoming appointments
Input and maintain patient information using electronic medical record system
Continually monitor schedule for accuracy and advise changes to patients and team members
Answer phone, screen calls, provide information and route to appropriate parties
Follow all company policies and procedures including HIPPA
Ensure reception and other office areas are well maintained and stocked
Collect, record and post payments
Perform other miscellaneous administrative duties as needed and upon request
QUALIFICATIONS & SKILLS

• Organized and detail oriented with an inherent ability to take initiative
Proven track record of work-related reliability and punctuality
Minimum one year of experience as a receptionist; medical office preferred
Ability to communicate effectively and professionally in a positive, respectful and considerate manner
Strong ethical and moral character references
Ability to promote favorable practice image with providers, patients and the public
Language skills adequate for high-level written, interpersonal and telephone communication in American English
Electronic Medical Record experience; EPIC preferred
Knowledge of orthopaedic procedures and terminology a plus
BENEFITS
You will be a key player on a dynamic team of medical professionals—people who are smart, fun, kind, and love what they do. We offer a competitive salary—commensurate with experience. Full-time employees are eligible for medical, dental, and life insurance. A pension plan is also available after one year of full-time employment.

For more information, please visit www.DearbornAssoc.com.

Work Remotely
No
Job Type: Full-time
Pay: $28.00 - $35.00 per hour
Benefits:
Dental insurance
Health insurance
Life insurance
Retirement plan
Work Location: In person