Practice location
full-time 14 days ago

Patient Care Coordinator/ Receptionist

Dr Susan Hong

11848 Bernardo Plaza Court, San Diego, CA 92128
20 - 30/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Join Our Fun, Wellness-Focused Dental Family!

We’re looking for a dynamic, organized, outgoing, and genuinely people-oriented person to join our dental family!

This is not your typical front-desk position. We’re looking for someone who can confidently manage the front office, connect with patients, keep the day running smoothly, and help us continue to grow our practice.

If you’re the type of person who naturally takes charge, loves people, can juggle multiple priorities, and brings energy into a room—we’d love to meet you.

What You’ll Be Doing
Answer phones and warmly welcome patients
Coordinate appointments and keep the schedule running smoothly
Build genuine relationships and rapport with our patients
Present treatment plans and help patients understand their recommended care
Follow up with patients and help move treatment forward
Coordinate communication between patients, doctors, and the dental team
Handle multiple priorities while staying organized and calm
Help manage the details of the office with an executive-assistant mindset
Assist with practice growth, patient communication, and community outreach
Work comfortably with AI tools, social media, and digital technology
Look for ways to improve systems, efficiency, and the patient experience
Be an active part of our team—not someone who simply waits for the next task
Who We’re Looking For
We’re looking for someone who is:
Mature, responsible, and highly organized
Naturally outgoing, engaging, and friendly
A strong communicator who genuinely enjoys talking with people
Comfortable taking initiative and owning responsibilities
Able to multitask and prioritize without becoming overwhelmed
Detail-oriented with strong organizational and executive skills
Confident enough to talk with patients about treatment and financial considerations
Tech-savvy and comfortable learning new technology, including AI
Social-media savvy or excited to learn
Someone who brings energy, personality, and enthusiasm to their work
Interested in helping build something—not just filling a position
Dental Experience? Helpful, But Not Required.

We can teach you our dental software, systems, and processes.

What we can’t teach is personality, initiative, organization, communication skills, and the desire to connect with people.

If you have the right foundation and are smart, motivated, organized, and willing to learn, we’re happy to train you in the dental side of the job.

Our Vibe
We’re a small, boutique, wellness-focused dental practice, and we’re definitely not a stuffy corporate office.

We’re a fun-loving, slightly wacky dental family who works hard, laughs a lot, supports each other, and genuinely cares about our patients.

We’re passionate about whole-body wellness and providing personalized, patient-centered care.

We’re looking for someone who wants to be part of that culture and VIBE with us.

If you’re naturally warm and engaging, love people, enjoy being busy, and want to play an important role in helping a practice grow, we want to hear from you!

This Position Is NOT a Fit If...

You prefer to work quietly behind the scenes with minimal interaction
You don’t enjoy talking with people
You need to be told what to do at every step
Multitasking and organization aren't your strengths
You need to be micromanaged
We want personality. We want initiative. We want someone who brings their spark to the office every day.

If that sounds like you, please apply—we’d love to meet you!

Pay: $20.00 - $30.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
Continuing education credits
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Professional development assistance
Work Location: In person

Requirements

• Office management
• Attention to detail
• Interpersonal skills
• Executive administrative support
• Professional networking

About Dr Susan Hong

DentistRB is a family dentist located in Rancho Bernardo, CA, offering a range of dental services in a relaxed and inviting atmosphere. Dr. Susan Hong and her team treat every patient like family, providing exceptional care. They have integrated advanced technology to enhance the patient experience.

Patient Care Coordinator/ Receptionist at Dr Susan Hong in 11848 Bernardo Plaza Court, San Diego, CA 92128 | Only Dental Jobs | Only Dental Jobs