Patient Care Coordinator/Receptionist

Patient Care Coordinator / Front Office Receptionist Bellevue, WA | Full-Time
Are you the person everyone remembers because of how you make them feel?

At the Center for TMJ & Sleep Solutions NW, we don't just answer phones and schedule appointments, we change lives. Our patients often come to us after years of chronic pain, sleep issues, frustration, and unanswered questions. The first person they meet is often the person who sets the tone for their entire experience.

We're looking for an exceptional Patient Care Coordinator / Front Office Receptionist to join our Bellevue team. This is an opportunity for someone who genuinely loves helping people, thrives in a fast-paced environment, and takes pride in delivering an outstanding patient experience.

If you are warm, professional, organized, dependable, and aligned with our core values of Honesty, Humility, Hustle, Hunger, Humor & Habits, we'd love to meet you.

What Makes This Opportunity Different?

You'll join a supportive, high-performing team that believes work should be meaningful, challenging, and rewarding. We work hard, laugh often, and are passionate about creating an exceptional experience for both our patients and our team members.

This position is ideal for someone who:
Loves building relationships with patients
Takes ownership and follows through
Enjoys learning new skills and growing professionally
Thrives in a collaborative team environment
Wants to be part of a practice that genuinely makes a difference
Responsibilities
Welcome patients and visitors with warmth and professionalism
Check patients in and out while ensuring a seamless experience
Schedule appointments, follow-ups, and coordinate care
Collect and process patient payments
Maintain accurate patient demographics, insurance information, and records
Answer incoming calls and respond to patient inquiries
Coordinate communication with providers, patients, and referring offices
Prepare daily schedules and support clinic flow
Utilize EMR and practice management systems effectively
Support administrative and front-office operations
Maintain HIPAA compliance and patient confidentiality
Contribute to a positive, team-focused culture
What We're Looking ForRequired:
Minimum 1 year of front office, reception, customer service, medical, or dental office experience
Insurance verification and scheduling experience
Exceptional communication and customer service skills
Strong organizational and multitasking abilities
Reliable attendance and punctuality
Positive attitude and professional demeanor
Ability to learn quickly and adapt to changing priorities
Preferred:
Experience in a medical, dental, specialty healthcare, or private practice setting
Experience with electronic medical records (EMR)
Compensation & Benefits
Starting Wage: $22.00+ per hour (DOE)
Benefits After 90 Days:
Paid Time Off (PTO)
Paid Holidays
401(k) with Employer Match
Health Reimbursement Arrangement (HRA)
Paid Sick Time
Location
This position is primarily based in our Bellevue clinic. Occasional travel to other clinic locations may be required to support staffing needs, training, or coverage.

Ready to Join an Exceptional Team?

We're not looking for just anyone, we're looking for someone who shares our commitment to providing an extraordinary patient experience and supporting a culture built on trust, service, accountability, and growth.

If that sounds like you, we'd love to hear from you.

Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
401(k) matching
Employee discount
Flexible spending account
Free parking
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Work Location: In person